Medical Office Receptionist - Owego NY

Requisition Number

410755BR

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Premise offers a wide range of dynamic, purpose-driven career opportunities. We are currently looking for a Full-Time Medical Office Receptionist to support a clinic located in Owego, NY.

Schedule: Monday through Friday 7am-4:30pm, off every other Friday, no weekend shifts and no major holidays!

About the role:

We are looking for someone that is tech savvy, enjoys providing great customer service and has a passion for health and wellness. Experience using an EMR is strongly preferred.

Essential Functions:

Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts.

Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.

Schedules appointments and enters appointment date and time into computerized scheduler.

Conducts reminder calls to all patients.

Greets and directs patients, salespeople, and visitors.

Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart.

Coordinates referrals for patients through insurance and other physician offices or specialists.

Prepares all billings in computerized system for processing by finance.

Collects payment from patients and reconciles daily cash reports.

Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions.

Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things.

Conducts self with professionalism and in a tactful manner, treating others with respect and consideration.

Follows through on commitments.

Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations.

Demonstrates ability to perform and maintain Annual Competencies.

May require other duties as assigned.

Minimum Education Required

Certifications/Security Clearances/Other (Enter Below)

Job Category

Health/Medical other

Additional Qualifications/Responsibilities

Job Requirements:

Education:

One year certificate from college or technical school with concentration in front office support for medical settings

CPR (BLS for the Healthcare Provider/Professional Rescuer - the copy must include the front and back of card as applicable) Certification must include “hands on” evaluation of skills by the trainer/instructor. Total on-line courses will not be accepted. Course must also meet the American Heart Association (AHA) standards but need not be an AHA certificate.Experience:

At least three years’ experience in an occupational health clinic or ambulatory care clinic or office.

Certificates/Security Clearances/Other

Job Code

Health-Services health-services

Company

Premise Health