Specialist, Income Building

Job Description

Title of Position: Income Building Specialist

FLSA Status: Non-Exempt

Department: Social Services

Reports to: Manager, Income Building and Director, Income Building

Positions Reporting to the Position: None

Purpose of the Position

The Income Building Specialist (IBS) is responsible for providing employment services, ranging from job preparation to retention, for Win clients. In collaboration with local job training and placement agencies, this individual will partner with clients to obtain competitive employment opportunities in New York City. The Income Building Specialist will promote and provide resources to meet clients’ educational and financial objectives.

Responsibilities:

•Provide individualized employment assistance to clients, including interviewing techniques, résumé writing, job applications, and other employment services.

•Develop and maintain relationships with potential and existing employers.

•Assist clients in exploring employment opportunities to secure and maintain gainful employment.

•Collaborate in the planning and execution of special events including job fairs organized by Win.

•Refer clients to training programs based on client’s goals and experience.

•Ensure linkages with the New York State Department of Education, vocational training, and educational programs for Win clients.

•Access clients’ educational goals (i.e. obtaining High School Equivalency Diploma or College Diploma)

•Recruit clients for on-site Computer Skills and Job Readiness Training Program.

•Provide one-on-one and group financial literacy sessions and wealth creation workshops to promote financial independence.

•Document all client work in confidential electronic record.

•Commit to using evidence-based practices (EBP), Motivational Interviewing (MI), Trauma Informed Care (TIC), family-centered case management, and boundary setting.

•Attend shelter meetings, agency-wide meetings, and staff training (on site and off site) as directed by the manager.

•Collaborate with all transitional housing departments, including Case Managers, Client Care Coordinators, and Housing Coordinators to ensure that income building goals, metrics, and best practices are met.

•Perform other related job duties as assigned.

Essential Functions:

•Must be able to ascend/descend stairs in the assigned building.

•Must be able to escort clients to appointments and events using public transportation.

Qualifications:

•Commitment to Win’s mission, vision, and values.

•BA/BS required plus two (2) years of successful practical experience in job placement and career coaching with adults.

•Previous experience working in a social services setting focusing on with homeless families a plus.

•Demonstrated ability to partner with potential employers and individuals to develop appropriate services for adult clients.

•Excellent written and verbal communication skills

•Proficiency Microsoft Suite.

•Bilingual- English/Spanish a plus.

Core Competencies:

•Leadership: Sets an example by following Win policies and procedures. Acts with a high degree of professionalism and has a good work ethic.

•Facilitating Change: Delivers high quality results consistently.

•Managing Performance: Interacts respectfully with clients and co-workers.

•Applying and Developing Expertise: Works with the manager to develop and meet challenging but achievable goals. Understands consequences.

•Communicating and Collaborating: Values the full spectrum of diversity and inclusion. Keeps the supervisor informed about progress and problems; avoids surprises.

WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT

Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply.

We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.