Job Description
Position: General Manager- Task Force
Time Frame: 3-8 weeks
Living Accommodation: 3-8 weeks
Job Requirements
The position necessitates the presence of an individual who can competently assume the role of Acting General Manager for a period ranging from 3 to 8 weeks.
The ideal candidate will have 3-4 years of hotel managerial experience. The candidate manages the hotel's overall operation by maintaining established cost and quality standards, maximizing profits, developing and retaining employees, and exceeding guest expectations.
Manages all sources of revenue including the rooms, housekeeping, food and beverage, engineering, and other departments. Ensures all departments are profitable and maintain strong working relationships.
Must be strong in interpersonal communication and willing to have a presence in local organizations that affect tourism
Working in conjunction with the Director of Sales, creates local and national marketing plans and pricing strategies and knows market segments. Responds quickly to changing market conditions and revises strategies accordingly.
Actively participates in sales discussions, meetings and plans. Knows key account executives and business base. Knows monthly production levels for each salesperson on the staff.
Promotes hotel's policies and philosophies to employees and guests through direct and indirect interaction.
Creates the hotel's annual budget and monitors the performance of the hotel throughout the year.
Familiarity with financial reports and knows at all times where the hotel stands against budget.
Manages human resources functions of the hotel by controlling turnover, motivating employees, focusing on employee development and retention and conducting regular employee meetings.
Protects the hotel and its assets through enforcing and maintaining a preventative maintenance program.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures and is able to communicate them to subordinates effectively.
Ensures hotel complies with all federal, state, and local laws, including OSHA, EEOC, Wage Hour, and Health laws
Note: Other duties as assigned by supervisor or management
Qualifications
Experience: A four-year college degree or 3-4 years of managerial experience in hotel hospitality is required. 2-5 years as general manager in a full-service or select-service, upper mid-scale property preferred.
Able to work Monday to Friday, Weekends, and On-call.
Skills and Qualities
Strong leadership skills
Strong oral and written communication skills
Attention to detail
Planning and organizational ability
Customer skills
Computer skills
Accounting knowledge