Cloud Operations Engineer

At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.

Cloud Operations Engineer

Full time (35 Hours per week)

London – Hybrid

Who are Just?

We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly. With the defined benefit buy in / buy out space growing each year, Just continues to annually grow its business by over £4bn of assets.

We are a purpose driven company with compelling and credible goals. Quite simply, we help people achieve a better later life. We achieve this by providing competitive and innovative products, services, financial advice and guidance to help our customers achieve security, certainty and provide them with peace of mind in retirement.

That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement.

Purpose

The Cloud Operations Engineer is responsible for managing and maintaining IT infrastructure systems and services across Just’s private data centre and hybrid cloud environments.

They will be responsible for supporting the day to day operations within the cloud operations team, whilst working on new project initiatives and technology solutions.

Working alongside the rest of the team in an agile fashion, planning task and projects against business as usual activities, utilizing Azure DevOps boards for backlog items, features and sprint planning

Job role accountabilities

Act as level 3 escalation for systems and services under the cloud operations team

Manage and maintain IT infrastructure systems, and services across Just’s private data centre and hybrid cloud

Work with product owners, architects and technology teams to design, implement and deliver technology solutions

Proactively monitor and respond to service health alerts across the infrastructure systems and services platforms

Identify process optimisation opportunities and contribute to and support the implementation of proposed solutions

Available to be part of a 24/7 on-call support rota

Create, manage and maintain excellent working relationship with stakeholders across the businesses

Maintain and manage relationships with vendor and technology partners

Promote a ‘One Team’ ethos with effective collaboration between colleagues and key stakeholders

Champion Agile best-practices, processes, and tools in support of service processes

About you

The ideal candidate will have in-depth experience with Microsoft technologies, Office 365 services, Azure services and in scripting and automation.

They will be comfortable working independently and as part of a team, proactively managing their own projects and tasks, confident collaborating with peers and responsible for identifying opportunities for improvements across our systems and processes

Skills, Knowledge and Experience

Highly proficient with Office 365 platform management; Office 365 Qualifications desirable

Experienced with Microsoft Azure and Microsoft Exchange Online

Modern device management & BYOD

On-premise and cloud VDI solutions such as Azure Virtual Desktop Windows 365

Exchange server on-premises and Exchange server online

Managing on-premises platforms for patching, software packaging and deployments

Scripting and automating with Azure PowerShell and Power Automate

Terraform for managing Infrastructure-as-code

Serverless, containerization and orchestration services

CI/CD pipelines in Azure DevOps

Experienced with configuring and administering monitoring platforms

Microsoft Windows Server and associated roles such as Microsoft Active Directory, Group Policy, ADFS, Security, PKI, DNS, DHCP, etc

Good understanding of networking, load balancing, clustering and firewalls

Experience working in an Agile / Scrum environment

Exceptional communication, presentation and interpersonal skills with an ability to extract, translate and communicate meaningful information at all levels

Able to work under pressure and meet deadlines

Strong technical, analytical, and problem-solving skills

Company Benefits

A Competitive Salary, Pension Scheme and Life Assurance

Along with 25 Days Annual Leave plus an Additional Day on us for your Birthday

Private Medical Cover and Income Protection, just in case

A generous and highly achievable bonus scheme – paid annually based on individual and company performance against targets

Opportunity to progress within your career both in-role and within the company

FREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)

A variety of Employee Funded Benefits available to you via our Online Benefits Portal

Plus, several additional purchase options available for you and your loved ones

Why Just?

We are committed to building a more sustainable business and have publicly committed to reduce our scope 3 emissions to Net Zero by 2050 and our scope 1 and 2 emissions to Net Zero by 2025. We’ve made good progress so far and encourage our people to make small and meaningful changes in their everyday lives, so that we can protect our planet for future generations.

Diversity, Equity and inclusion (DE&I) is a key priority for Just as part of our overall strategy and ensuring all of our people feel proud to work at Just. We have joined a number of initiatives including the Race at Work Charter, designed to improve outcomes for employees from underrepresented backgrounds. We also run a Reciprocal Mentoring scheme for employees from a BAME background, those with a disability and those who identify as LGBTQ+. There are multiple employee network groups, which champion issues including race, gender, social mobility and neurodiversity.

What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other.

About Us

We’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly.

How people work, save, and plan for the future is all changing. A new generation of retirees needs a new kind of retirement company. A company who will look for new ways of doing things – and will always put the customer first.

That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. And with you on our team, we’re going to make sure they get it.

We’ve built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy here.

Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It’s also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&I strategy and commitments here.

What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. We look forward to welcoming you to the team soon.

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