boba shop manager

Job Description

We are seeking a passionate, motivated individual to add to our team as Store

Manager for our Menifee location. The ideal candidate has proven previous

management and leadership experience, a positive attitude and team-oriented

mindset, and genuinely enjoys working with people.

The role of the Store Manager is to lead the assigned location with success by

taking ownership of the location, and maintaining an organized and efficient

process for regular operations. The Store Manager runs the location with

attention to detail, creating a vibrant customer culture as well as a healthy team

setting. They execute Monsta Snow’s quality standards, company values, and

principles, and hold the team accountable to these standards.

The Store Manager's responsibilities include all day to day operations of their

location, managing and training barista and kitchen staff, providing a high level

of customer service and interactions, ensuring store is properly stocked, and

maintaining a clean and presentable store environment at all times.

To be successful in this role, the Store Manager should have specific skill sets

in: leadership, time management, organization, and customer service. Must be a

self-starter with the ability to problem solve and make quick decisions.

Qualifications

• At least 2 years previous management experience required, 3+ years

preferred. College education preferred.

• Must have excellent verbal and written English communication skills.

• Current Riverside County Food Handler’s Card is required.

• Well-organized, detail-oriented and able to multi-task.

• Must have effective problem solving/decision making abilities.

• This position will require frequent standing and use of hands and arms.

• Must be able to lift up to 30lbs and frequently bend and twist from the waist.

Store Manager Duties

• Helps to create positive, enthusiastic, and well-trained store culture by

providing an informed, honest, and optimistic example for the team.

• Ensures full understanding and regularly observes and coaches staff on their

performance, celebrating successes as well as discussing and offering

suggestions if more feedback is needed.

• Creates, adjusts, and implements training plans for new employees.

• Make the weekly schedule, working with availability and shift preferences as

much as possible

• Be “on-call” with the responsibility to respond to problems or fill-in as needed

• Conducts regular management meetings to review financial reports, issues

related to personnel, upcoming promotions, events, and activities, etc.

• Performs annual employee reviews and conducts ongoing coaching and

training sessions to ensure high levels of performance. Assists in hiring and

promotion assessments.

• Keep the store clean and presentable, modifying checklists as needed to

maintain a clean environment

• Oversee Inventory and Ordering supplies

• Make store runs in between deliveries for items as needed

• Manage cash for your location: Make bank deposits, maintain sufficient rolled

coin and small bills to have on hand

• Oversee regular equipment maintenance and/or repairs

• Promotes and practices safe work habits, identifying and resolving potential

safety hazards, operational inconsistencies and any team member or

customer incidents.

Minimum 35-40 hours per week

Must be available to work weekends, nights, and holidays.

Pay: starting wages from $19.00-21.00 per hour, depending on experience

*Immediate start preferred