Service Engineer

Job Title: Service Engineer / Senior UPS Technician

Exp-3+Yrs

Location- Mumbai Goregaon East

Notice Period- Immediate to 30 days joiner

Skills- UPS Systems installation maintenance service engineer

Responsibilities:

Install, maintain, troubleshoot, and repair various UPS systems on location and remotely by telephone.

Service low and high voltage (1 Phase & 3 Phase) Uninterruptible Power Supply (UPS) systems.

Install batteries, transformers, and other items for UPS systems.

Resolve complex UPS systems and related electrical problems.

Interface with customers regarding UPS status and provide detailed reports of findings.

Provide recommendations concerning UPS and electrical systems on-site, subject to ratification by the UPS Team Lead.

Perform preventive maintenance on UPS systems.

Attend meetings with clients and Sales Team to provide corrective solutions to site issues.

Ensure compliance with all company policies, procedures, and standards.

Ensure prompt and complete resolution of client inquiries and complaints.

Conduct customer site surveys.

Skills Requirement:

Possess UPS OEM training desired (Kstar/Liebert/Emerson, APC/MGE, EATON/Powerware, Siemens, and ABB UPS).

Develop and submit site reports pertaining to UPS systems.

Possess knowledge and skills to operate electrical diagnostic equipment.

Knowledge of single-phase and 3-phase UPS systems & electrical drawings.

Understanding of commercial power supply, UPS, and generator interface.

Working knowledge of safety requirements while working on Low/High voltage systems.

Familiarity with the Electrical Code and site implications