Patient Service Representative

Job Description

Key Responsibilities

Handle incoming and outgoing communication

Work closely with patients to help as their advocate as far as pre-registration, registration, insurance verification, referrals

Obtain forms or additional information and update patient files

Help resolve or escalate issues as needed

Qualifications

Attention to detail

At least 1 year of recent experience working in a healthcare or medical environment with similar responsibilities

Proficiency in computer systems including EMR

Familiarity with Medicare, Medicaid, and commercial insurance

Ability to multi-task in a fast-paced environment with a high degree of accuracy

Compensation

This is an hourly position paying about $18-21/hr depending on experience

Hours for this position are standard workweek hours, Monday through Friday

This is an in-person, full time, temp-to-hire position

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.