Job Description
Do you love where you work? We do! Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible!
As a Business Office Manager, your benefit package includes:
Medical, dental, vision, and a complimentary life insurance policy
401k plan with an employer match
PTO for both full time and part time team members
Certification cost assistance
Yearly tenure bonus
Your Business Office Manager duties and responsibilities are as follows:
Position Summary
This position manages the day-to-day business functions of the Community and assists in the coordination of internal marketing functions.
Essential Functions
General Business and Administration Duties
Ensure guests to the community are greeted with positivity and exceptional customer service
Ensure timely and accurate record keeping of Accounts Receivable/Accounts Payable, including: preparing and sending invoices detailing accurate recurring rent and level of care charges
Collect and record payments in electronic recordkeeping system
Track and manage aging accounts
Manage the processing of all invoices, bills, receipts
Maintain and reconcile petty cash account, including expense reimbursement—including all required documentation and data entry
Additional administrative and clerical duties as assigned by the Executive Director
Assisting with setting up long term care insurance billing
Assistance with ordering supplies for individual departments and/or residents as needed
People Services Support
Ensure team member information is entered into the human resource information system, both for new and existing team members
Act as liaison with the home office re: internal communication, personnel document submission and/or upload
Assist department managers to track staff hours in time and attendance system
Internal Business Development
Assist in planning and execution of resident, family, and community events
Provide tours for unscheduled visitors and follow up on lead calls as requested by Executive Director and/or Community Sales Director
Provide backup assistance with dining service, life engagement, as needed
Successful Behavioral Attributes at Oxford Senior Living
Humility: Share credit, emphasize team, and define success collectively rather than individually
Positive Attitude: Display a “can-do” attitude focused on providing solutions
Initiative: Action-oriented commitment to continuous improvement in all aspects of the business
Emotional Intelligence: Serve the community by placing the needs of the community team members and residents ahead of your own
Minimum Qualifications
High School Diploma or G.E.D.
Three (3) years of experience managing an administrative/clerical function for a business or providing high level executive support
Strong proficiency using business software, including but not limited to MS Office and Company designated CRM system
Preferred Qualifications
Bachelor’s degree in Business Administration or relevant discipline
Prior experience managing office equipment/supplies for a large business division or corporate office
Prior accounting experience, specifically AP/AR, budget reconciliation
Physical Working Requirements
Ability to travel using personal vehicle, including at night
Able to do occasional lifting of up to 50 pounds
Able to work flexible schedule, including some early mornings to set up for meetings
Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change
By joining our team as a Business Office Manager, you will be able to help us continue the vision of helping others and creating meaningful relationships. We are looking for positive and humble individuals who have initiative and emotional maturity to help us create a loving, homelike atmosphere for our residents.
Check out our culture by clicking the link below!
Our Culture Oxford Senior Living
Oxford Senior Living is an Equal Opportunity Employer.