Administrative / Office Assistant

Job Description

Office Assistant / Customer Service Executive- Full time- Work- 4 x 10hr days a week (Mon-Thu) Gainesville, FL

We are looking for an Office Assistant / Customer Service Executive to add to our growing practice to provide services in our office Locations located in Gainesville, FL. Bring your passion for patient care, customer service and collaborative skills to this great out-patient mental health treatment facility.

Work Schedule: Full-time with at least 40 hrs. per week Monday through Thursday. 4 x 10 hrs. days a week.

Work Location: Gainesville, FL

Qualifications and Skills:

Bachelors Level Degree is the minimum qualification required

2 years of experience in any customer service industry is required

Roles & Responsibilities:

Take inbound calls from psychiatric patients.

Assist patients with Scheduling or rescheduling their appointments.

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

About Us: Harmony United Psychiatric Care is part of Harmony United Healthcare LLC. Our mission is to provide the highest quality psychiatric care and to actively support persons with mental illnesses, their families, and caregivers by identifying their needs.

We are a full-service out-patient mental health treatment facility dedicated and experienced in working with mental health patients to maintain and improve their mental health. We treat patients of any age, including children 12 and older.

Benefits:

Health, vision, dental insurance

Retirement Benefit: 401K Plan(Retirement): We will match your own 401K plan contribution to Up to 4% match of your annual compensation.

Paid Time Off

Paid Holidays

Job Type: Full-time

Work Schedule - Monday through Thursday (10 hours per day)

Contact: HR Department

Phone:

Email:

Web:

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