Team Member / Hostess/ Stewardess

Qualifications & Exposure:

12th Pass and Above. Freshers / with min 6 months – 2 to 3 years of experience in handling F&B Retail unit as a Team Member / Hostess/ Stewardess.

F& B Retail or related industry exposure.

Salary: 8509.00 to 9509.00 /month

Duties & Responsibilities:

Adhering to work timing and duty roster assigned by the Restaurant Manager

Wear the prescribed uniform, while on duty, to maintain uniformity of appearance at the outlet.

Adhering to the grooming and personal hygiene standards.

Customer Relations (Greeting with a Smile, Welcoming, Thanking, Answering to customer queries.

Taking Orders from walk-in and take away customers.

Cash Desk Operation & Cash Settlements from the customers

Adhering to all the SOP’s at the outlet level

Upselling with various add-ons & beverages

Maintaining Outlet Hygiene and Cleanliness

To ensure BOH area is clean and neatly maintained and the FOH is neatly organized

To ensure the cutlery and crockery are neatly washed and available to customers as per SOP’s

Should ensure that company assets provided to the store are well-maintained

Escalate integrity issues

Escalate Customer Complaints to the Restaurant In charge

Knowledge, Skills & Abilities:

Effective communication & influencing skills

Ability to work in a Team

Excellent customer handling skills

Customer Service Orientation