Senior Consultant, Technical, CDC, Customer Delivery, Capital Markets

Department: Customer Delivery

Employment Type: Permanent - Full Time

Location: Mumbai

Description

Nasdaq recently acquired Adenza. Learn more

Division Overview

Customer Services is an integral part of Adenza's growth and success. This division's mission is to continuously enhance the Adenza Customer experience in how they consume the Adenza software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Adenza from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.

Team And Role Overview

The purpose of the Customer Delivery Centre (CDC)) in India is to provide business expertise to support an organization's global or domestic implementation by designing new processes, optimizing current ones, managing complex implementation projects, and providing user support and training. We are seeking a Senior Technical Consultant to work in a customer facing role to drive global system implementations.

Responsibilities

In-depth, hands-on involvement directly with customers implementing the system

Work directly with the customer project team implementing the system and assist them in implementing their users' requirements

The technical consultant will then typically follow up with the users to test the implementation, achieve signoff, and continue to move the system toward go-live

Assist developers in understanding the API required to extend the system, add data to the system, and build interfaces between our and external systems

Train users and customer developers on the basic use of the system, particularly with the technical setup

System installation, including Java JRE download and installation, relational database installation, data model installation and upgrade scripts, setup, and configuration of the event-driven framework, configuration of real-time market data feed, etc.

Work hands-on with the system, configuring it and testing that it meets the customer's technical requirements

Work with the business analysts, core development, or customer development to code prototypes of enhancements to ensure they will meet business requirements

Skills And Requirements

Experience working in systems or technical analysis, preferably in the capital markets industry with software including Java, Springboot, containerization skills, Spring, Swing, JDBC, RMI, J2EE, Linux, Oracle, Postgres, XML, Python, CI/CD tools

Strong GUI and server-side development experience

Excellent object-oriented analysis, design & development as well as troubleshooting skills

Knowledge of relational databases and SQL including working experience with Postgres and/or Oracle

Preference for domain experience in developing or implementing software in support of any or all of the following asset classes: credit derivatives, interest rate derivatives, equity derivatives, fixed income, or FX

Experience designing/building front-to-back capital markets trading systems will be especially valuable

Excellent technical documentation & presentation skills

Excellent interpersonal skills. The person in this role will spend significant amounts of time working closely with customers as well as training them, and patience will be key to success

Willingness and ability to travel as required

Relevant technical experience of 10 to 12 years, preferably in the capital markets domain

Proactiveness and task ownership skills are a must

More About Us

Our Office:

Adenza Mumbai is located on the 2nd floor of the Ackruti Center Point building. We're very close to Chhatrapati Shivaji Maharaj International Airport, and Five Star hotels. We have excellent transport links nearby, including Andheri Metro and railway station. Many restaurants are just opposite our building. We have two large offices with a modern cafeteria with a coffee vending machine, coffee/tea/snacks are always available games as well.

Why Apply:

Adenza's mission to pioneer innovative technology offering efficient, accessible, transparent, fully integrated solutions is only achievable due to our outstanding workforce. The fusion of deep technical knowledge with the element of human passion, understanding, and energy is what makes Adenza's employees exceptional. At Adenza, we offer great opportunities to collaborate on challenging and relevant issues in financial services and technology. As we continue our exciting growth trajectory, we recognize how important investing in the best talent across the globe is. Are you self-driven, innovative, execution-focused, and customer-centric If yes, we want to invest in you.

Adenza is an equal opportunity employer (EOE). We are dedicated to building and supporting a culture of diverse perspectives and talents as well as inclusivity to support individual growth and superior business results.

Full time