Administrative Assistant

Job Description

We are seeking an Office Coordinator to join our team in our Wilmington/Dover locations. You will perform clerical and administrative duties, catering to the needs of families, and ensuring seamless office operations.

BILINGUAL SPANISH CANDIDATES ARE ENCOURAGED TO APPLY

Responsibilities:

Act as a liaison between families, funeral directors, and office staff

General administrative and clerical duties

Draft correspondences and other formal documents

Plan and schedule appointments and events; Manage and coordinate appointment calendar

Greet and assist onsite guests

Coordinate, receive and record payments

Verify insurance and complete coordinating paperwork; work with insurance company to completion of claim

Maintain accurate and timely client records

Place orders for flowers, caskets, keepsakes, office and other supplies

Create notices and other print material

Provide families with proof of print materials, manage changes, and secure approval

Coordinate printing of materials

Input information into company databases

Provide administrative support across the organization

Support and supervise subordinate staff

Perform all other office tasks

Ensure that public areas are presentable and stocked

Qualifications:

Previous experience in office administration or other related fields

Proficient with standard suite of office programming

Ability to prioritize and multitask

Excellent written and verbal communication skills

Strong attention to detail

Well developed organizational skills

Exemplary time management skills

Minimum Requirements:

Minimum of one year experience in a professional office setting

Ability to operate basic office equipment

High school diploma or equivalent

Valid licensed and insurable driver

Ability to lift up to 25 pounds at timesCompany Description

We are a well known and respected minority owned and operated boutique funeral home. We were founded over 12 years ago. Evan W. Smith Funeral Services provides services to the communities of Delaware through our well appointed locations, in Wilmington and Dover...with a third location coming soon. We are committed to providing our families with a superior experience in a caring and compassionate environment.