Academic Counsellor

An effective and resourceful motivator, team-builder, and facilitator with exceptional communication and presentation skills possessing an innate ability to perform accurate student assessments and conceptualize and employ individualized education plans. Self-reflective, life-long learner and leader committed to establishing and maintaining solid relationships with the administration and students, continuing teacher education initiatives, and advancing organizational goals and objectives.

Responsibilities

Answering phones and explaining the product and services offered by the company.

Contacting existing customers as well as prospective customers using scripts.

Obtaining customer information and other relevant data.

Asking questions to the customer and understanding their specifications.

Resolving queries and issues related to the products and services.

Making recordings of all the sales phone calls and sales deals.

Taking and processing enrolments in a professional manner.

Maintaining the database of the customers on a regular basis.

Suggesting solutions based on customer’s needs and requirements.

Great interpersonal skills.

Exceptional oral and written communication skills.

Strong organizational skills.

Ability to work in a team or individually as and when required.

Manage and handle multiple tasks.

Outstanding problem-solving skills.

Good time management abilities.

Assess academic and career needs of students.

Interact in a positive manner with staff, students and parents.

Organize information session, collect advisor bios, oversee student adviser selection process, and register students for sections.

Develop and implement an ongoing procedure and analysis for curriculum review, development, and/or revision as well as provide information needed for strategic planning.

Ensure college compliance with all accreditation and regulatory agencies.

Proficiency in MS Office Suite (Word, Excel, PowerPoint, ChatGPT)

Qualifications

minimum qualification of holding a bachelor's degree or master's degree.