Back Office Team Leader

Our client is one of the most reputable and well-established Group of Companies offering Financial Services in the FinTech sector. They are seeking to hire a Back Officer Team Leader with experience in the Forex Industry to join their team in Paphos.

Responsibilities:

Overseeing the daily execution of tasks relating to deposits and withdrawals

Leading the risk assessment of all transactions related to deposits, withdrawals and credits, to identify potential fraud and other related issues, and take all necessary actions

Resolving internal and external queries in a timely and professional manner

Preparing of various regulatory reports related to back-office/administration

Identifying and enhancing internal procedures, systems, and controls

Taking initiative, delegating effectively, and communicating clearly to meet the departments goals

In addition to the above duties, the team leader from time to time will be required to undertake additional or other duties

Providing leadership and guidance to the back-office team, ensuring smooth operations and adherence to company policies and procedures

Continuously assessing and streamlining back-office processes to enhance efficiency and accuracy

Training, mentoring, and motivating team members to optimize performance and foster a culture of excellence

Liaising with other departments to facilitate seamless cross-functional collaboration

Preparing regular reports on back-office performance metrics, including transaction volumes, error rates, and turnaround times

Addressing and resolving escalated issues and discrepancies in a timely and efficient manner

Leveraging technological tools and systems to automate routine tasks and enhance productivity within the back-office environment

Ensuring timely completion of back-office tasks

Requirements:

Bachelor's degree in Finance, Business Administration, or related field

Proven experience in back-office operations within the financial services industry

Strong leadership skills with the ability to inspire and motivate team members

Excellent analytical and problem-solving abilities

Thorough understanding of regulatory requirements and industry best practices

Effective communication skills, both verbal and written

Detail-oriented approach with a focus on accuracy and quality

Benefits:

Quarterly bonuses based on performance

Corporate fund scheme

Discretionary yearly bonus based on company's and personal performance

Discount benefit card

Friday Lunch and daily snacks and beverages at the office

Yearly Training Budget Udemy membership per department

Training opportunities for growth and personal development

Paid 21 days holidays per year

Salary depends on experience 20K - 24K EUR Gross/ Year

For more information or to apply for the above opportunity, please email Marie Pavlou: