Job Description
Job Title: Field Technician
Department: Field Operations
Reports to: Construction Manager
Summary:
This is an onsite position located in Columbus, Ohio.
The Field Technician will be responsible for contributing to the installation, support, and troubleshooting of property network infrastructure in an assigned region. Assignments will entail a diverse mix of troubleshooting scenarios and technologies. This position requires moderate technical skills with a high level of proficiency to analyze, research, and implement repairs across data or video networks. This position will travel 80% of the time.
Duties/Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Maintain a customer first attitude to ensure customer satisfaction
Travel to each assigned site as needed to perform outside plant work, low-voltage cabling work, electronics work, and network troubleshooting
Share information and provide feedback to internal teams on a consistent basis
Field calls, emails, and work orders from Pavlov Media HQ
Work with Pavlov Media NOC to resolve trouble tickets within assigned market
Demonstrate effective troubleshooting skills and the ability to use them
Understand network diagrams and other technical manuals
Assist with upkeep on network documentation and product training materials
Ensure that network quality meets Pavlov Media standards
Qualifications:
Minimum of 2 years of successful deployment experience in data and/or video, LVC, fiber installations, and/or construction management
Minimum of 2 years of experience with experience in troubleshooting networking issues
Must have experience with the techniques, application and installation of grounding, Cat5, fiber optics, LAN/WAN networks
Minimum of 2 years of experience with Microsoft Word, Excel, and Outlook
Familiarity with the video techniques, application and installation of hardline distribution, satellite installations, RF distribution, CATV, QAM, HDTV, SMATV or other video technologies
Current Driver’s License
Attention to detail and accuracy
Strong analytical and problem-solving skills
Ability to work independently and as part of a team
Physical Requirements :
Ability to sit for prolonged periods
Ability to lift up to 15 lbs
About us:
Come join our rapidly growing team! Pavlov Media is a dynamic company that has been building great networks for over 30 years and has been named by The Silicon Review as one of the 50 Best Companies to watch! Headquartered in Champaign, Illinois, we’re one of the nation’s largest private providers of broadband services, serving communities in 44 US states.
We offer a competitive benefits package which includes:
Medical/Dental/Vision Insurance on day one
3 weeks of PTO
Paid holidays
401K with Company match
Tuition/professional development reimbursement
Pavlov Media is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.