Assistant Director of Admissions (Enrollment Communications Specialist

Job Description:

Under the general supervision of the Associate Dean of Student Services, the Assistant Director of Admissions (Enrollment Communications Specialist) will maintain and manage daily operations in our CRM, Technolutions Slate. This person will create and maintain applications and admission processing procedures; build, implement and maintain new functionality available by Slate to enhance new student enrollment and serve as a resource for other staff members; and assist with the documentation of standardized policies and procedures. They will also work with on and off campus partners to create an extensive communication plan across different media. The successful candidate will work in person in the Admissions Office at our Poughkeepsie Campus.

Core responsibilities will include:

Leverage the Slate CRM to deliver targeted, effective communications

Create reports and queries

Work with Marketing Office to develop publications and maintain inventory.

Help develop the strategy and program plan for student outreach programs, partnering with colleagues on their execution. Ex. EOP, Housing, Athletics, etc.

Create and manage a comprehensive strategic communications calendar

Manage content and deadlines for third-party recruitment platforms

Some website maintenance for the Admissions Office

Stay up to date on trends and best practices in enrollment communications and Slate

Assist staff with recruitment event planning.

Some nights and weekends to assist with office events (e.g.: fall and spring Open House)

Other duties as assigned Requirements:

Qualifications:

Prior experience with a Customer Relationship Management (CRM) tool (Slate strongly preferred), Drupal, Google Analytics, and Microsoft Office.

Bachelor's degree is required

One to two years of experience in marketing and communications, with demonstrated success in designing interactive and engaging content

Excellent written and verbal communication skills

Ability to meet deadlines, manage multiple priorities, and work independently

Ability to work collaboratively as part of an inter-office, cross-disciplinary team

Adaptability and versatility in the face of competing priorities, demands, and deadlines

Excellent organizational skills, attention to detail, and accuracy

A valid driver's license is required.

Strong project management skills with experience overseeing development of digital collateral.

Excellent communications skills to support relationship building with prospective students and other constituents.

Skill and sensitivity to issues of diversity, equity and inclusion and a demonstrated commitment to building a strong and diverse communication plan.

Additional Information:

Working conditions:

The performance of this work is in-person and on-site.

Flexible hours required.

Some travel will be necessary

Classification/Salary

Class: DUE/Administration

Salary Range: $77,709 - 84,998

All applicants are subject to a background check to include criminal, employment, and education.

Dutchess Community College is an AA/EOE employer. As part of the State University of New York (SUNY), in its continuing effort to seek equity in education and employment, and in support of federal and state anti-discrimination legislation, has adopted a policy to provide an educational and employment environment free from unlawful discrimination on the basis of race, color, national origin, religion, creed, age, sex, sexual orientation, disability, gender identity, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction.

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