Customer Service Representative - State Farm Agent Team Member

Job Description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...

401K

Hourly pay plus commission/bonus

Paid time off (vacation and personal/sick days)

Growth potential/Opportunity for advancement within my agencyRequirements

Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred

Successful track record of meeting sales goals/quotas preferred

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

People-oriented

Organizational skills

Dedicated to customer service

Ability to multi-task

Ability to effectively relate to a customer

Bilingual - Spanish required

Property and Casualty license (must be able to obtain)If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.