Job Description
Position Summary
Interface with customers, suppliers, transportation companies, importers, customs agents, etc., for the purposes of performing billing, collections, documentation, distributing, inventory control, A/P and A/R procedures, and other support tasks related to the international business of selling (as applicable) steel, steel products, aluminum coils, titanium, rolls, machinery produced, foodstuffs by Nippon Steel Corporation, its affiliates, and other manufacturers. Work in close collaboration with Sales Representatives and Managers to support every aspect of sales activity.
Essential Functions and Responsibilities
A. Internal Duties & Responsibilities (as applicable)
1.Processing
Sales Order, Purchase Order and Order Profile: Create, record, system entry, review
Finalize deliveries: Arrange, track, and record as applicable
Register new vendors in Kintone, as applicable.
Help enter information pulled from GP for Credit Applications
Issue invoices based on terms for each business
Maintain and track Inventory
Enter data related to Buying (importing, domestic), Selling (domestically, exports), transporting, coil tracking and other related data for our business in both GP and/or Excel
Manage and report on data statistics for import and domestic by ports/countries as required for each business and/or Manager.
Check documents for accuracy and communicate with customers, vendors and suppliers as needed/requested
Monitor AR status for each account and report issues to Sales Representatives and customers to mitigate overdue situations
Assist in creating forecast numbers
Assist Sales Representative and/or GM to book tickets, reserve restaurants or any other requested accommodations for business trips
Report to Sales Representative and/or GM on news updates and/or changes pertaining to that business
Learn and use new EDI systems as requested and required for that business
Collaborate with Accounting and other NSTA personnel when there are questions regarding GP
Create sales related documents such as Invoice, Packing List, Sales Confirmation, PO, and other necessary documents
Prepare Month End Department reports and send internal report to applicable parties
Process invoices from Vendors and related companies and forward to Accounting for payment
Create / Process - Credit/Debit Memos and Write Offs, as necessary
Once finalized by all necessary parties (e.g., Customers, Sales Managers, Vendors), handle documentation for claims and perform required claims processing with vendors and process debit / credit memos as needed.
Verify deductions / debits from customers for claims and interface with Accounting
Generate Reports from GP and Excel, as required
Adhere to all Company policies and business flows
Troubleshoot and resolve issues which may arise
2. Communication / Interface
Work with other Sales Coordinators / Sales Representatives / Managers to support every aspect of sales activities
Month End Closing: Input all sales, purchase, expenses, claims and accruals, when needed in GP & send to General Manager for approval and send report to Accounting Department
o For roll business - must also report to NST
o Controlling Chicago Marine Insurance between Sales Coordinators
Monitor credit limits and terms with all customers and take appropriate actions when necessary
Follow up with Accounting requests for internal/external audit and with Sales Representatives and GM on self-audit matters
Communicate with headquarters, accounting, personnel, IT, etc., as necessary, both internally and externally
B. External Duties and Responsibilities (as applicable)
Coordinate all aspects of import documentation and clearance, and shipping to destination to be cleared with import agent
Communicate with custom broker and instruct on import shipment details, along with providing instructions on moving shipments inland
Follow up with suppliers and customers to obtain/release import/export documents
Provide delivery instructions to port authority, warehouses, brokers, and trucking companies
Follow up with customer's accounting divisions for payments of past due invoices regarding their payment status and checking transportation for shipments.
Reconcile inventory in warehouses, to assure its accuracy and that it matches NSTA internal data. If a discrepancy is found, the reason must be researched, and corrective action taken
Work on special assignments/projects as requested
Secondary Administrative Responsibilities
Operate office equipment such as calculators, scanner, printer and duplicating machines, and other common equipment in offices
Open and route incoming mail, answers correspondences, prepares outgoing mail, and answers the telephone in a professional and courteous manner
Perform other job-related duties as assigned
Qualifications
Associate's degree or equivalent (Bachelor's degree preferred)
Office/Admin work experience preferred
Trading Admin or Trading related work experience preferred
Inventory management experience is a plus
Fluent / Business level in English
Japanese skill is not required but helpful
Excellent communication skills (written and verbal)
Logistics experience is a plus (import/export)
Proficient in Microsoft Office, especially in Word and Excel
ERP system experience is a plus (We are using GP)
Travel: 0-10% (possibly once a year)
Legally authorized to work in the United States