Customer Service Representative - State Farm Agent Team Member

Job Description

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.Responsibilities

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Maintain a strong work ethic with a total commitment to success each and every day.As an Agent Team Member, you will receive...

401K

Salary plus commission/bonus

Health benefits

Paid time off (vacation and personal/sick days)

Valuable experience

Growth potential/Opportunity for advancement within my agency

Signing Bonus up to $3000Requirements

Excellent communication skills - written, verbal and listening

Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams

People-oriented

Detail oriented

Proactive in problem solving

Able to learn computer functions

Ability to multi-task

Bilingual - Mandarin required

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process.

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.