Job Objective: Responsible for managing key client accounts, driving sales,and building strong, lasting relationships with clients. This role involves both sales and account management functions. Plays a pivotal role in maintaining and growing. HNI and Corporate client base, generating revenue, and ensuring high client satisfaction.
Job Resonsiblitiy: Client Relationship Management:
1. Develop and maintain strong, long-term client relationships.
2. Understand clients & needs, objectives, and challenges.
3. Act as the primary point of contact for clients.
4. Generate new leads of HNI and Corporates.
Sales and Revenue Generation:
1. Identify and pursue sales opportunities for new and existing HNI and Corporate accounts.
2. Develop and implement sales strategies to meet or exceed sales targets.
3. Present products or services effectively to clients.
4. Negotiate and close sales deals.
Account Planning:
1. Develop account plans and strategies to maximize client satisfaction and revenue.
2. Identify growth opportunities within accounts.
Cross-Selling and Upselling:
1. Identify opportunities to cross-sell or upsell products or services.
2. Collaborate with the marketing team to develop campaigns that target new and existing HNI and Corporate clients.
Account Documentation:
1. Maintain accurate and up-to-date records of client interactions, sales, and account status.
2. Prepare weekly/monthly reports on account status and sales activity.
Client Support
1. Address client inquiries, concerns, and requests promptly and professionally.
2. Ensure client satisfaction by providing excellent customer support.
Market Knowledge
1. Stay updated on industry trends, market conditions, and competitors.
2. Provide business with insights and information relevant to increasing market leadership.
Requirements
Proven work experience as a Travel Agent,
Someone that can reach out to the Indian market
Excellent knowledge of computer reservations systems, GDS systems and e-travelling
Fluency in English; multilingualism is a plus
Strong sales skills and commercial awareness
Ability to interact, communicate and negotiate effectively
Sound knowledge of domestic and international travel trends
Degree in Hospitality, Travel, Tourism, Business or relevant field
Personal travel experience will be considered an advantage
Must have good marketing experience.
Benefits
Salary range:$1800.
Status: Bachelor Status.