Terminal Coordinator

Primary Objectives:

• Gate camera monitoring

• Ensure that all internal & external telephone calls are answered.

• Ensure that all pertinent details of delivery or pick up are communicated well.

• Ensure that System is updated frequently and accurately with any in/out times, notes, or information.

• Ongoing personal/professional development

Job Duties and Responsibilities

• Communicate with drivers and clients to ensure smooth operations.

• Monitor the movement of vehicles and cargo to ensure safety and compliance.

• Maintain accurate records of shipments.

• Coordinate with maintenance staff to ensure vehicles are in good condition for transport.

• Resolve any issues or delays with shipments in a timely manner.

• Create and update entries in Fleet Manager

• Maintain accurate records of safety performance, incidents, and training activities.

• Inspect vehicles and equipment to ensure that they meet safety standards and identify potential hazards or maintenance needs.

• Collaborate with other departments, such as maintenance and dispatch, to ensure that all aspects of transportation operations are conducted safely.

• Provide excellent customer service to visitors and employees entering or exiting the premises.

• Write internal communications documents, including handouts and emails, to inform team members of important notices.

Must have:

• Strong English language skills – verbal & written.

Education & Experience

• Must have a high school diploma or equivalent.

• This position generally requires at least 1-2 years of related experience.

• Ability to work independently and as part of a team.

• Familiarity with safety protocols and regulations