Technical Lead, Endpoint Management

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.

Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more!

Technical Lead, Endpoint Management, Brampton, ON

In this position, you'll collaborate with a dynamic and esteemed team to provide technical solutions within the Endpoint Management domain, utilizing enterprise management platforms such as Microsoft Configuration Manager (SCCM), Intune, and 1E Dex. Your primary responsibility will involve managing system administrative functions across these platforms.

What You’ll Do:

Serve as the primary system administrator for Config Manager (SCCM), Intune, and 1E platforms, possessing a thorough understanding of the technical requirements for each.

Act as the primary 3rd level technical resource, offering expertise in planning, design, automation, and architectural solutions for each platform. Lead escalations with technical support staff, vendors, and project sponsors.

Resolve support tickets, address operational issues, and offer consultation and mentorship to other teams to efficiently solve issues as needed.

Collaborate as a technical resource to develop solutions for assigned projects, capturing requirements for new initiatives. Provide support for all Windows-based devices across Corporate and Retail sites.

Update and maintain platform security, processes, user documentation, reports, and presentations.

Cultivate positive relationships with multiple technology vendors and communicate effectively with clarity.

What you Bring:

Demonstrated success as a system administrator in an enterprise organization, proficient in utilizing SCCM and Intune as management solutions, capable of supporting tens of thousands of devices, applications, and configurations across on-prem and cloud infrastructure.

Experience supporting all Windows OS versions, encompassing strategy, design, development, testing, and training.

Analytical, problem-solving, and training skills, coupled with strong communication and interpersonal abilities.

Proficient in additional endpoint management skills such as Azure, Active Directory, configuration settings, security policies, and Group Policy Objects (GPOs).

L3 experience in platform setup, application packaging, deployments, baselines, and Configuration Items (CIs). Skilled in developing task sequences (OSD), configuration policies, AutoPilot, and ESP profiles. Provide scripting and packaging support via PowerShell, cmd, and MSI.

Exceptional time management and prioritization skills, adept at collaborating with team members and project resources, capable of working independently and within a team environment.

Solid understanding of Incident Management, Problem Management, and Change Management (ServiceNow).

Knowledge of Workspace One, PowerBI reporting, SQL, and/or 1E (Content Management) is an asset.

What Loblaw Offers You

We offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.

Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.

Loblaw colleagues also enjoy:

Work Perks Program

On-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry Cleaning services (1PCC Office)

Tuition Reimbursement & Online Learning

Pension & Benefits

Paid Vacation

If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.

Loblaw recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.

We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note:

Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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