Business Analyst (Hybrid insurance role)

Job Description

Job Summary:

The Business Analyst (BA) elicits business unit requirements using interviews, document analysis, requirements workshops, surveys, visits, business process descriptions, use cases, scenarios, business analysis, tasks, and workflow analysis as it relates to the system. The BA critically evaluates information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. They Participate in User Acceptance Testing (UAT) and at times function as the liaison for User Acceptance tester(s) and consultants, when appropriate. The BA is responsible for writing and executing test plans and test cases for regression and integration testing for existing systems. The BA is responsible for applying proven analytical and critical thinking skills to help validate Data Management and IT processes through careful testing to maximize the benefit of business investments.

Essential Responsibilities:

Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document, Use Cases, etc

Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines

Making effective decisions with management consultation when presented with multiple options for how to progress with the project

Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data

Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels

Create and implement precise management plans for every project, with attention to transparent communication at all levels incorporating project management concepts, components and workflows

Perform, evaluate, and communicate thorough quality assurance at every stage of systems development

Determine and develop user requirements for systems in production, to ensure maximum usability

Creates, develops, provides, or coordinates system training, materials, and other educational tools

Successfully engage in multiple initiatives simultaneously

Work independently with users to define concepts

Drive and challenge business units on their assumptions of how they will successfully execute their plans

Develop requirements specifications according to standard templates, using natural language

Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs

Be the liaison between the business units, technology teams and support teams, serving as the point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy

Non - Essential Responsibilities:

Participate in industry meetings, workgroups, conferences and seminars. Participation may include attending, presenting or facilitation

Prepare meeting materials and make meeting arrangements

Perform other miscellaneous duties as requested

Requirements:

Education: Bachelors Degree in Information Technology, Business, or related field required. Insurance course work and Business Analyst certification a plus.

Experience: Three to seven years of demonstrated work-related business analysis experience in an IT or DM environment. Strong requirements gathering, analysis and documentation skills. UAT experience; skills writing test cases / scripts. Experience in reporting and / or collecting any workers compensation industry data sets such as policy data, unit statistical data, medical call data, financial call data, IAIABC FROI/SROI or POC. PMP a plus.

Skills Required: Strong analytical and project management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Strong organizational, written and decision making skills with the ability to work independently and adapt to various situations. Strong communication skills and the ability to convey ideas, instructions and information well and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts. Demonstrated initiative and the ability to work effectively within time constraints. Gathering business requirements. Highly proficient in Microsoft Office Suite specifically including Microsoft SQL Excel, Word, and Access.

Working Hours:

Normal Bureau Hybrid Flex time is available. Employee must be flexible when needed as projects or deadlines may sometimes necessitate extended hours.