Hiring For freshers - Voice - Process

Job Expectations:

Should be able to communicate in English as this job profile involves interaction with customers from North American / Canadian / UK / Australia and New Zealand markets

Analyze and process transactions accurately & on time.

Document all transactions completed in a day.

Make significant contribution towards collecting metrics on processes

Maintain positive and cooperative working relationships with all.

Collaborate with the team to achieve common goals.

Communicate with internal and external customers to resolve issues, questions and concerns swiftly.

Keep up-grading his/her skills as per the requirement and should be ready to shoulder new/additional responsibilities assigned to them.

Shifts - Rotational (Night shifts)

Job Classification

Industry: BPO / Call Centre

Functional Area: BPO / Call Centre

Role Category: Voice / Blended

Role: Voice / Blended - Other

Employement Type: Freshers

Contact Details:

Company: Cognizant

Location(s): Noida, Gurugram