Network Engineer

See yourself being part of a large, transformational change? This could be the role for you!

Who We Are

At Iress, we believe technology should help people perform better every day. Since our beginning in 1993, people across financial services have trusted us to take their performance to the next level. From the world’s most established financial brands to new and disruptive players, we help improve every aspect of our clients’ businesses so that they can work better, every day.

Iress is one of Australia’s largest technology companies and employs more than 1,900 people across Australia, United Kingdom, South Africa, Canada, New Zealand and Asia.

Role Purpose

Reporting to the Network Principal Engineer. This person will form part of the South African Technology team and will be responsible for senior level support for the Iress network.

Your objectives and responsibilities will focus on...

Provide network support including, but not limited to support ticket handling of network-related problems and queries.

Prepare and execute change control logged network changes.

High-level network troubleshooting.

Responding to network monitoring events of the Iress network

Fault logging and escalations with various network providers.

Performing network device installations and connectivity patching in Iress Data centres within Johannesburg. Having reliable transport is mandatory.

Provide technical/connectivity guidance to clients relating to Iress applications.

Working within rotational shift structures across weekdays, weekends and public holidays.

To be successful in this role you will have…

5+ years’ experience supporting large-scale LAN/WAN environments and diagnosing IP-based network issues.

Tertiary qualifications or equivalent. CCNA/Juniper Equivalent certifications or higher.

Understanding of networking technologies – Ethernet, spanning tree, routing protocols (BGP and OSPF), TCP, UDP, FTP/SFTP firewall and WAN technologies.

Ability to work autonomously.

Ability to work proactively and collaboratively with various technical teams within Iress.

Take ownership of problems and coordinate to resolution (end-to-end).

Proven ability to diagnose and resolve network issues.

Excellent communication and interpersonal skills, both oral and written, including the ability to communicate with non-technical customers.

Ability to work under pressure.

Provide technical/connectivity guidance to clients relating to Iress applications.

Have a “can do” attitude and drive to develop solutions that move Iress forward.

Experience with AWS technologies will be advantageous.

Previous experience using Juniper switches (EX and QFX series), firewalls (Fortigate and Juniper SRX), network management tools, Load balancers (Radware AppDirector/Alteon platforms) and VPN Technologies will be advantageous.

Why work with us?

8 paid days per year to extend your weekends.

State-of-the-art offices

Annual Profit Share when Iress meets its annual profit targets

Casual dress, flexible work policy

Access to learning and development programs through Udemy

3 days’ leave per year for charity initiatives

Global 36-hour hackathon

Starting school leave - 8.5 days of leave to assist your kids with the transition to school

Life Insurance & Private Medical

Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work

Employment TypeEmployee

Time TypeFull time

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