Technology Training Instructor (Spanish Speaker)

Job Description

Description

The New York Public Library is looking for a talented tech instructor/trainer to join the TechConnect team and help New Yorkers improve their digital literacy. This position is for someone interested in community development through education who is bilingual (English and Spanish). You will be supporting adult learners of diverse cultures, educational backgrounds, and careers to explore and engage with technology. The NYPL offers technology classes, both online and in-person, at more than 80 libraries across the Bronx, Manhattan, and Staten Island. Topics include MS Office, Internet basics, coding languages, graphic design, 3D printing, audio production, video production, podcasting, and more.

We are looking for someone we can count on to:

Own:

Facilitating workshops in English and Spanish

Teach:

Adult learners attending TechConnect classes as well as staff looking to upskill to deliver TechConnect programming

Learn:

New and emerging technologies to be incorporated into classroom content

Improve:

Library patrons’ learning experience and knowledge of emerging technologies

Some expectations for this role are that within:

1 month, this person will:

Onboard, visit branches, interact with stakeholders including Library Managers, create goals with their manager

3 months, this person will:

Teach 2 to 3 classes each day, monitor class attendance, and contribute to departmental projects

6 months and beyond, this person will:

In addition to teaching classes, the Tech Training Instructor will research topics for new classes, identify gaps in service, and support NYPL initiatives

Key Responsibilities

As a Tech Training Instructor, you will

Design, schedule, promote, and conduct instructor-led technology training classes online and in-person, in English and in Spanish

Prepare equipment and materials for training, creates and/or updates materials as needed

Use effective classroom training techniques, promote active learning, adapt instruction to meet the needs of learners, and encourage individual practice

Collaborate with other Technology Instructors to continuously enhance technical instructional delivery, presentation skills, and content

Provide attendance reports of all classes conducted

Assist with digital literacy training for other library staff

Travel throughout Manhattan, Staten Island, and the Bronx classes as needed

Performs ad-hoc project-related duties as required

Some evenings and weekends as needed

Skills Knowledge & Expertise

Required Education and Certifications

Bachelor’s degree

Required Experience

A minimum of two years relevant work experience; or an equivalent combination of education and experience

Prior experience teaching/instructing/training adults technology

Required Skills

Prior experience teaching/instructing/training adults for related technology products and services

The ability to instruct in a “hands-off” manner, letting users learn by doing

Ability to teach in both traditional classroom and virtual classroom setting

Extensive knowledge of Mac and PC platforms

Strong aptitude for learning new and emerging technologies quickly

Demonstrated ability to use and provide assistance for:

Windows 10 and MS Office

Adobe CC

HTML/CSS and/or Python

Video editing and/or audio production software

Managerial/Supervisory Responsibilities:

N/A

More

Core Values

Be Helpful to patrons and colleagues

Be Resourceful in solving problems

Be Curious in all aspects of your work

Be Welcoming and Inclusive

Work Environment

Branch, computer lab

Physical Duties

Light lifting required

Will require travel within NYC

Pre-placement Physical Required?

N/A

Hours

35 hours per week; schedule is flexible; occasional evenings and Saturday shifts required

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

Union Salaries are determined by collective bargaining agreement(s).