Lead Salesforce Engineer

Management LevelF

Lead Salesforce Developer

Role Summary

Reports to C2C Centre of Excellence and works with other colleagues across the wider programme team.

We are looking for a Lead Salesforce Developer who will play a key role in our C2C programme and development of our Salesforce/Conga environment. You will be responsible for the design, development and implementation of customizations, applications, extensions and integrations. You will work with a team of fellow engineers and collaborate with the wider C2C team to translate business needs into effective and scalable products within our environment.

We are looking for someone who can take ownership of all programmatic requests. You will work alongside our Programme and Engineering teams to collaborate on specifications based on stakeholder requirements, validate the proposals, and deliver the solutions.

This role comes with the potential to grow and manage your own team of developers over time.

Core Duties/Responsibilities

The successful candidate will be responsible for the following:

Build Salesforce applications using Apex and Visualforce and leverage the full capabilities of our Salesforce platform

Develop, implement and maintain Salesforce customizations, applications, extensions and integrations

Create/modify existing controllers, controller extensions, and triggers

Develop intuitive UI using Visualforce/Lightning, JavaScript, JQuery and HTML technologies

Use Salesforce APIs to integrate with other systems used in the organization, and collaborate with other systems teams in order to integrate across the business

Participate in the planning/analysis of business requirements for system changes and enhancements

Assist with the planning of application changes, development, and installation of upgrades and new releases

Support the creation of testing and implementation plans, user training and documentation

Apply best practices and design patterns of best-of-breed applications, Develop, document and enforce application standards and procedures

Supporting the Salesforce Administrator

Remain current with Salesforce technologies and best practices.

Overseeing the operational activities of platform development team and ensure that the team provide high quality platform engineering services with respect to core administration and configuration of C2C platforms

Platform Lead is responsible for understanding business requests to perform impact analysis, draw technical solution and articulate technical feasibilities to the business users

Collaborate with key stakeholders to manage the planning to execution process of C2C platform engineering and development.

Acts as a point of contact for platform development team and liaising with programme team and the other business users to ensure smooth completion of joint BAU tasks/deliverables

Maintain transparency into the team’s work and also track and communicate the team progress.

Line Management of the platform development team in respect of pastoral care, performance management and personal development in line with EQ core values

Facilitate daily stand-ups and triage the business request with team to ensure organized work culture

Work with cross functional teams if required (e.g. Finance, HR & IT) to coordinate the alignment of multiple business areas.

Skills, Capabilities and Attributes

The successful candidate will demonstrate the following experience, skills and behaviours:

Overall 7+ years of Salesforce Developer experience, ideally in Sales, Service and Marketing Cloud environments. Conga QTC experience also desirable

Current Salesforce certifications (App Builder, Platform Developer I. Platform Developer II a bonus)

Proficiency with Salesforce.com development including modification of standard objects and fields and creation of custom objects and fields. Proficient with Microsoft Visual Studio, Salesforce Lightning Design System and the Salesforce development lifecycle, including Apex, Visualforce and SOQL development, design, configuration, testing and deployment of Salesforce.com solutions

Proven experience in developing intuitive UI using Visualforce/Lightning, JavaScript, JQuery and HTML technologies

In depth knowledge of REST/SOAP APIs and JSON/XML, and experience building integrations with Salesforce.com

Advanced knowledge of Salesforce permissions, roles, reports, dashboards, etc.

Experience with Agile development methodologies and toolchains. Azure DevOps experience desirable.

Excellent troubleshooting skills

Able to work independently, and able to collaborate and communicate effectively with other programme team members

Excellent organizational and time management skills

A desire to work within a fast-paced, collaborative, and team-based support environment

Bachelor’s Degree in Computer Science, Engineering or related technical field desirable

Active in the Salesforce community.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

R12210