Network Specialist

The Senior Network Engineer oversees the workflow involved in maintaining, improving and expanding the company’s enterprise network. This person will be responsible for designing and implementing the network infrastructure, resolving advanced support issues, and managing junior network engineering staff. Ultimately, this person will be responsible for the functional management of the entire network, delegation of tasks, and resolution of network issues.

This person takes the lead in all matters on network infrastructure and will be expected to assist in providing network support and troubleshooting from diagnosis to resolution when required. The Senior Network Engineer exercises judgment and creativity in selecting and applying procedures correctly and continuously integrating with the entire IT team ensuring the network infrastructure supports the needs of the business.

Duties and Responsibilities

Design, Install, Configure, Implement, Support, Repair & Administer network systems and solutions, including voice

Responsible for assisting in the day-to-day support and networking functions of the company

Improving and maintaining network performance, capacity and availability

Creating and implementing network security measures

Manage implementation projects and roll outs of network equipment and systems

Monitoring network performance and integrity, and diagnose related issues

Designing, writing and updating both system documentation, network diagrams and network asset lists

Drawing up network status reports

Tightly manage vendor/stakeholder relationships and SLAs relating to network services

Adhere to SLAs to ensure end-user expectations are met

Responsible for network related tickets assigned to the network team

Liaising with all technical resources involved when required

Regularly performing network firmware upgrades

Routine device configuration backups

Perform wireless heat map surveys

WAN failover testing

Perform after hours and weekend standby as and when required

Perform skills transfer and in-house training to the rest of the team

Continuous research and development to stay abreast with trends and best practices from both a technology and security perspective Education

CCNA required, CCNP preferred

Cisco Meraki Solutions Specialist would be of great value

Fortinet NSE 4 or higher will be an advantage

ITIL Foundation is preferred

University diploma or degree, preferably in Computer Science, Information Technology, or related fields is a plus Experience

At least 5+ years industry-related work experience in a similar role

Solid background in network administration and architecture

In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols such as BGP and OSPF

Experience in implementing and supporting PBR, VPN, MPLS, SD-WAN is essential

Solid experience in managing and maintaining VLANs

Proven experience working on Cisco, Meraki and HP WAN and LAN products

Working knowledge of VOIP and related QOS

Excellent understanding of IP Addressing, DNS and DHCP

Familiarity with access control models and network security

Solid network troubleshooting ability

In-depth understanding of network operating systems

Experience in vendor management, specifically managing various outsourced network services

Experienced with managing projects from inception to completion

Expertise in setting and managing stakeholder expectations

Fortigate firewall experience would be a great advantage

Azure firewall and networking experience would be preferred

Experience with hosted VOIP solutions such as Euphoria is preferred

Competencies and Skills

Ability to think logically and demonstrate strong analytical and problem solving skills.

Must be able to pay attention to details.

Applying both critical and analytical thinking.

Must be able to effectively manage various stakeholders on a daily basis.

Strong leadership and team mentoring skills.

Have a good business and service delivery acumen.

Able to multitask and work under extreme pressure.