MS Dynamics CE Functional Consultant

Microsoft Dynamics CE Functional Consultant

Location: Remote

Reporting to: Head of MS Dynamics CE Department

Contract Type: Permanent

Salary: Market Related Purpose of the Role:

The Microsoft Dynamics CE Functional Consultant plays a critical role in implementing and optimizing Microsoft Dynamics 365 CE solutions for our organization.

This individual will collaborate closely with business stakeholders, technical teams, and end-users to ensure successful deployment and utilization of the platform.

Key Responsibilities:

Requirements Gathering and Analysis:

Conduct thorough requirements gathering sessions with business stakeholders.

Translate business needs into functional specifications and system design documents.

Analyze existing processes and recommend improvements using Microsoft Dynamics CE capabilities.

Solution Design and Configuration:

Design and configure Microsoft Dynamics CE modules, including Sales, Customer Service, Marketing, and Field Service.

Customize entities, forms, workflows, and business rules to align with business processes.

Collaborate with technical consultants and developers to implement customizations.

User Training and Support:

Provide end-user training on Microsoft Dynamics CE functionality.

Assist users in navigating the system, creating reports, and troubleshooting issues.

Address user queries and provide timely support.

Data Migration and Integration:

Plan and execute data migration from legacy systems to Microsoft Dynamics CE.

Work with integration specialists to connect Microsoft Dynamics CE with other applications (e.g., SharePoint, Power BI).

Testing and Quality Assurance:

Conduct functional testing of configured solutions.

Ensure data accuracy, system performance, and adherence to business requirements.

Collaborate with testing teams for end-to-end testing.

Documentation and Training Materials:

Create user manuals, process documentation, and training materials.

Maintain up-to-date documentation for system configurations and customizations.

Continuous Improvement:

Stay informed about Microsoft Dynamics CE updates and new features.

Propose enhancements and optimizations based on industry best practices.

Participate in user feedback sessions to identify areas for improvement.

Qualifications and Experience:

Qualification in Information Technology, or related CE Certifications.

Minimum 3 years of hands-on experience as a Microsoft Dynamics CE Functional Consultant.

Proficiency in configuring Microsoft Dynamics CE modules and customizing entities.

Strong communication skills and ability to work collaboratively with cross-functional teams.

Certification in Microsoft Dynamics 365 CE is highly desirable.

Additional Information:

This role offers an opportunity to contribute directly to our organization’s success by ensuring efficient and effective use of Microsoft Dynamics CE.

The successful candidate will be part of a dynamic team focused on driving digital transformation.