Reception Appointment Clerk- Optometry

Job Description

OPTOMETRY RECEPTION/ APPOINTMENT CLERK PART TIME

Do you want to help patients receive the services they need?

Do you enjoy taking accurate and complete messages for other staff?

Are you looking for benefits effective on the first day of employment?

Do you want to work where your professional growth and development are a priority?

Can you schedule appointments and maintain good record-keeping?

Are you willing to Contribute to the team effort by supporting all team members?

Yes?

Please click here to apply for the position of Optometry Reception/ Appointment Clerk at the Lynn Community Health Center.

In this role you will:

Schedule provider and student appointments via computer scheduling system, keeping schedules accurate and full.

Assist Optician with patient registration, data entry, translation, creation of letters for eyeglasses that need to be picked up and phone calls to address patient’s optical complaints.

Continually monitor appointment schedule, acknowledge appointments, and communicate with other staff regarding cancels, no-shows, and late arriving patients.

Greet and assist patients, with an emphasis on positive customer service.

Run the Eye Clinic’s Recall, wait list, no-show report daily to ensure continuity of care.

Properly prepare insurance information for upcoming appointments ensuring patient will be covered and/or clinic will be reimbursed.

The successful applicant will offer:

History of good attendance and positive work attitude.

Bi-lingual in Spanish/Khmer and English preferred

Computer proficiency preferred. Knowledge of professional office practices is needed.

Must be comfortable in a medical environment and able to maintain strict confidentiality.

Excellent communication skills, professional demeanor, and good judgment are all required.

Prior experience in a eye clinic or other medical office is desired.

Knowledge of vision terminology, an understanding of Medicaid, Medicare, and health insurance systems preferred.

Thank you !