Chapter Success Coach - Norman, OK

Overview

The Chapter Success Coach (CSC), reporting to the Managing Director of their region ensures US CORE chapter and member success. CSCs support chapter growth and ensure every Member has the referral partners they need to be successful. Our most successful CSCs are actively engaged in building relationships, education, accountability, and growth support for 3-5 chapters. This position works 20-25 hours per week maximum with 80% of time focused on sales and sales maintenance.

Roles & Responsibilities

Promote membership through recruitment and member retention in each chapter

Develop and implement, with manager, an effective strategy to ensure members renew their membership on a recurring basis.

Promote chapter growth through operational support, outreach, training, marketing, coaching, and development

Responsible for sales growth of BNI events such as conventions, higher tiered memberships, outside training.

Routinely visit, engage with, and recognize success in each chapter outside of the CSC’s home office by regularly attending in-person BNI regional events to encourage new member growth, improve member loyalty, and increase member lifetime value and driving sales to increase new membership, for a minimum of 3 hours per week.

Continuously identify prospects and engage them with relevant offers

Manage leadership team selection and training process ensuring each chapter has a professional, focused, and growth-minded Leadership Team

Call and welcome new members within two weeks of their membership induction.

Manage and train the sales process in every chapter and participate in required position training

Consistently attend regional and CORE team meetings

Other tasks and elements as communicated by BNI’s US Core Leadership Core Competencies

Sales & Sales Management

A Sales-focused & Growth Mindset

Communication & Negotiation

Collaboration & Team Building

Leadership & Accountability

Conflict Resolution

Organized & Detail-Oriented Minimum Requirements

High School diploma/degree or equivalent experience required

Valid driver’s license required

Commitment to excellent customer service required

Professional work experience in sales preferred

Experience in territory/account management preferred

Prior BNI experience preferred

Superb time management and planning skills

Strong communication and negotiation skills

Proficiency in MS Office

This is a part-time, monthly commission-paid position. BNI’s wonderful culture is based on Givers Gain® is lived out every day by our team and over 291,000 members globally.

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An equal opportunity employer