Installer

Customer relationship management

Manages the equipment installation environment during installation activities.

Manages on-site communication with the customer for day-to-day installation and logistical activities.

Project management

Responsible for safe, high quality, and timely installation of the equipment following KONE installation methods throughout the installation process.

Is responsible for reporting installation progress to the installation supervisor.

Ensures that shortages or damage are reported, and replacement parts are ordered as soon as they are discovered.

Keeps the installation tooling safe and in good condition.

Ensures the security of the delivered equipment by means of correct storage and site handling.

Communicates with the builder to prevent interruptions to installation work

Is familiar with the A.M. manual and aware of field letter updates.

Is responsible for the safe working environment within the confines of the installation activity including storage areas.

Delivery

Responsible for receiving, checking and storage of materials

Carries out the installation according to pre-determined method instruction and schedule

Submits reports of timekeeping, quality feedback forms and warranty claims for material

Contributes to the ongoing improvement of the product by feedback to the supply line

Leadership / People management

May be required by the supervisor to give training/coaching to trainees and helpers.

Key Measure

Installation time efficiency is measured against time efficiency references

Installation quality is measured against quality bench mark check lists and tester snagging items content

Feedback from customers

Reports from Field trainers and Supervisors

Has the capability to influence his own earnings and career prospects through training and attaining commissioning / testing level

Safety (number of injuries & audit results) Early call-out rate

Are you the one?

Basic electrical and mechanical skills

Completed relevant qualification in university or college

Completed elevator industry training program

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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