Inside Sales, Solutions Sales Consultant

The Solutions Sales Consultant, Inside Sales, markets hardware-focused solutions and services to targeted small and medium sized corporate accounts. The role is mandated to drive sales revenue by converting pre-generated leads, growing existing customer base (cross-selling) as well as penetrating Zero Based Accounts (ZBA).

Duties & Responsibilities:

Meet or exceed assigned sales revenue targets

Maintain and expand assigned customer portfolio by nurturing business relationships as a trusted advisor and strategic partner

Prepare customer presentations and business proposals that align to Ricoh’s value proposition

Customize product and service solutions based on customer value proposition

Review sales leads and uncover opportunities throughout sales cycles

Provide sales updates and progress reports to Sales Manager with regular cadence

Utilize core Sales systems and resources including Salesforce (SFDC), Hoover, Power BI, LinkedIn

Stay up to date with industry knowledge and trends including new products, services and pricing/payment plans

Engage support resources as needed to problem solve enroute to resolution

Prioritize and manage multiple deliverables while achieving objectives

Participate, contribute and own overall team success

Other duties as assigned by manager

Qualifications:

Required: 1-3 years of direct sales experience in a Business-to-Business (B2B) context

Preferred: Prior experience in Inside Sales roles

Preferred: Prior experience in Technology, Hardware, Information Technology sectors

Preferred: Degree in Marketing, Business Administration or related field

Skills:

Strong business acumen; ability to effectively interpret and transmute business information to potential development opportunities

Excellent interpersonal and communication skills; ability to quickly develop business relationships with both customers and stakeholders virtually or in-person

Proficient negotiation skills; ability to tactfully influence, handle objections and problem solve

Seasoned presentation skills; ability to create and tell compiling stories

Robust technical fluency; with working knowledge of business applications (e.g. MS Office), Customer Relationship Management tools (e.g. Salesforce) and other research tools

Sound analytical mindset; ability to understand and make meaning of numbers and data

High degree of self-accountability and drive for success

Time management and prioritization skills

Other Requirements:

Valid Driver’s License

Ricoh is an information management and digital services company connecting technology, processes, and people in progressive business around the world. Ricoh is a recognized leader in document workflow, process automation, digital transformation, and security. Every day our 90,000+ global employees work with big and small companies' optimizing their end-to-end business solutions.