General Manager

Job Description

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Wellness resources

Were opening Neds Club Washington DC in Summer 2024, and the General Manager is crucial to ensuring our success in this exciting new market.

Created in 2017 by Soho House Founder Nick Jones, The Ned originated in the former Midland Bank headquarters in London, designed by Sir Edwin Ned Lutyens in 1924. The space includes private members club Neds Club and a private events floor, alongside ten restaurants and 250 bedrooms which are available to the public.

The Ned and Neds Club expanded in 2022 to include The Ned NoMad in New York and The Ned Doha. Each property is slightly different depending on its location, but the ethos of The Ned remains the same; to create a space for like-minded professionals to meet, work and have a good time.

In late summer 2024, Neds Club Washington DC is set to open its first standalone club, exclusive to members. Whether members are a leader in their field, a budding entrepreneur, or simply someone who enjoys the finer things in life, Neds Club offers a welcoming and sophisticated environment for members to thrive and connect with likeminded individuals. Members share the commitment to respect and contribute to the success of their respective communities.

Whats the role?

General Manager at Neds Club Washington DC.

Where will you be working?

Neds Club Washington DC. The club is a private place to eat, drink, meet, and relax and will be a celebration of Washington DC and the citys culture.

Wheres the office?

Were a members club set over the top floors of an art deco building situated within Presidents Park. The club will have a rooftop terrace with views overlooking the White House and Washington Monument, plus a restaurant, bar, library and sitting room.

Were five days a week onsite (out of any 7 days), as were relationship-focused and its just not the same on a screen, and this role will require flexibility to work evenings and weekends when needed.

Responsibilities?

Youre the number one person in our club, with overall accountability for the entire operational, commercial, experiential, and people performance

Youll develop and drive the club strategy to achieve our goals and build a long-term vision for the brand

An innovative thinker, youre brave enough to challenge what may be regarded as industry best practice and will drive your team to create groundbreaking hospitality experiences

With ultimate responsibility for performance, youll oversee all profit and loss accounts for the club departments, in collaboration with your executive committee colleagues

Closely monitoring financial performance, youll provide direction and take decisions where needed to protect and drive profitability, including labor scheduling, expense control, sales forecasting, annual budgeting process and month end performance analysis

Our member experience is central to success, and youll be obsessive about any detail that has the potential to make or break this

Youre accountable for ensuring the whole team delivers exceptional service and equally, youll hold them to account for performance as measured on the club balanced scorecard

As the accountable person for health and safety and labor relations, youll ensure that all regulatory compliance is maintained

An integral part of the role is targeted outreach; along with your membership team, youll build relationships and develop partnerships with relevant networks and companies in and around Washington DC and the catchment area to generate new members

Youll be a figurehead for Neds Club, and youll represent us at relevant events across the city that potential members and prospective applicants will attend

What would we like you to bring to Neds Club?

A commercial, strategic mindset with experience of opening properties and leading your financial and operational performance

Youll have an entrepreneurial spirit, with a proven track record of growing a fantastic team and leading from the front

An exceptional leader of people, always getting the highest level of performance from your team youre the epitome of a visionary senior leader

Well-connected across a range of corporate and social communities and networks, being on top of all current lifestyle and modern hospitality trends

Like everyone at Neds Club, you should be outgoing, energetic, fun-loving, and sociable its part of who we are

Highly adaptable and able to change direction quickly, if required

It goes without saying, but you should have the highest ethical standards and a commitment to diversity, equity, and inclusion is central to your work

Youll have at least five years experience

What can Neds Club give you?

Membership of Neds Club globally

Every House membership to Soho House

Complimentary meals on duty

Amazing learning and development programmes to help progress your career

Discounted rates at The Neds around the world for staying and eating because we want you to experience our products (and some for your friends and family too)

Wellbeing and health benefits to keep you in top shape, including health, dental and vision insurance

Disability insurance

Supplemental life insurance

Flexible spending accounts

401(k) retirement plan with company match

And of course, to relax, youll have paid time off, vacation and holidays