Branch Manager

Job Description

Description:

Summary

The Branch Manager is responsible for directing and supervising day-to-day operations in the assigned branch location, ensuring delivery of quality customer service, and achieving sales and productivity goals.

Job Duties

P&L responsibility and ability to manage team to meet objectives

Hire, train, and motivate employees of various skill levels

Identify training needs and opportunities; develops and implements a plan for meeting those needs

Conduct regular staff meetings to ensure that goals and objectives are clearly communicated with branch staff; provide guidance and leadership to enable staff to meet goals and objectives

Collaborate with district manager to set performance standards

Maintain and develop positive relationships with existing and prospective clients, demonstrating excellent customer service and setting an example for other staff

Collaborate with other managers and district managers regarding advertising, marketing, and growth campaigns.

Assists with start-up, development, and growth of new branches as needed

Performs other related duties as assigned Requirements:

Required Skills and Education

3 years of experience as a branch manager, preferably in a service- or route-based business model

Experience in lawn care, preferred

Must have excellent sales, customer service, and interpersonal skills

Must have effective and professional verbal and written communication

Experience working with technology, including Microsoft applications, required

Strong ability to remain organized, multitask, and deliver results in a timely manner

Must be passionate about the Company's mission and able to promote and communicate the philosophy, mission, and values to external and internal stakeholders

Physical Requirements

Ability to lift 50 pounds, with or without any accommodation

Ability to be on your feet for 8 hours a day

Ability to walk on different terrains

Ability to drive a company vehicle with a valid driver’s license and clean MVR