Field Service Technician

Job Description

Description:

Vault Pressure Control, LLC, leveraging its 100-year product legacy, is a preferred solutions provider of quality pressure control equipment and services for the oil and gas industry.

Performs multiple tasks associated with field installation, service, maintenance, troubleshoot and repair of surface wellhead systems

Essential Functions

Field Service, assembly, and repair of new, reman and customer property

Works independently to install new products and conduct repairs of Vault Pressure Control equipment ensuring no rig lost time for our customers while controlling expenses and maintaining assets

Handles customer complaints in a professional manner

Maintains effective communication with Company Representative on issues including job procedures and spare parts requirements

Records critical dimensions to ensure assembly will work and obtains and reviews product assembly/running procedures

Responsibly for shipping correct equipment and tooling to location for service jobs

Prepares and submits Field Service Orders and other region required reports after each job is complete. Completes a Tally Book or other forms to communicate procedures, spare parts, critical dimensions and customer questions and complaints

Work in a safe manner in compliance with VPC EHS and quality processes and procedures

Complete shift reports and logs

Must be able to climb up and climb down a ladder from work locations

Must be able to work in confined spaces

Must be able to lift up to 40 pounds

Ability to work 12-14 hour shifts, day and night on a rotating schedule and weekends as needed

Other duties as assigned by management

Requirements:

Experience / Knowledge

Must have a minimum of 2 years field service tech experience

Demonstrated good working knowledge of mechanical processes

High school diploma or GED

Technical, vocational, or military training or related experience is a plus

Surface Wellhead installation and repair experience a plus but not required

At least one year mechanical, electronic and hydraulic related experience

Current valid driver’s license

Must be authorized to work in the United States

Demonstrated good customer service skills – communication skills, positive interpersonal and problem-solving skills

Demonstrated good organizational skills

Work Environment

Regular exposure to moving mechanical components, airborne fumes, and particles

Exposure to heat, cold, wet and snow conditions

Moderate noise levels