Home Care Operations Manager

Job Description

Elite Home Care, LLC is a non-medical in-home care company that specializes in helping seniors and adults with specialized care needs to remain independent in their homes. We currently provide services throughout the entire Upstate and the Coast and have recently expanded to the Midlands!

The Home Care Operations Manager for Elite Home Care, LLC will be responsible for overseeing the day-to-day operations of the Elite Home Care Office in Florence. The Home Care Operations Manager ensures both state and federal programming regulatory compliance in the Office through the implementation of Elite Home Care policies and procedures. The Home Care Operations Manager will maintain brand uniformity for the Elite Home Care Offices in terms of scheduling and operational processes. The Home Care Operations Manager will be skilled in developing new processes and procedures and look for opportunities to increase efficiencies and outcomes of the Office.

Primary Responsibilities (including, but not limited to):

The Home Care Operations Manager will supervise the caregivers at the Florence office and serve as a resource to provide support for the Office's daily operations and scheduling. The Home Care Operations Manager will be aware of hour trends, anticipated growth and all reasons for losses, as well as analyzing for new growth and maintenance of growth. The Home Care Operations Manager will be responsible for the oversight and improvement of all operations: Overtime, Billing, Payroll, Resolutions, Hiring, Training, Quality of Care, Quality of Schedule.

Will coordinate efforts and perform excellent communication amongst staff employed by Elite’s various service lines to Client’s experiences and ensure optimal collaborative efforts are being made to address care challenges and uphold the quality and expectations of Elite’s services.

The Home Care Operations Manager will participate in weekly team calls with the Home Care Director of Operations to discuss each individual Office’s past week performance and participate in development of solutions to address challenges that arise.

Benefits:

Weekly pay by direct deposit

Medical, Vision, Dental Insurance plans available

Retirement plans available

Career advancement opportunities

Requirements:

Able to pass SC Sled Check

Valid Driver’s License & Auto Insurance

Reliable Transportation (Required)

Experience in management/leadership role

Experience as a caregiver is preferred but not required

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.