Operations Manager
Description:
Job Description
Do you want to be in complete control of your own destiny as opposed to anyone else being in control of it for you? Are you the most exhaustively competitive person that you know? Do you absolutely hate losing more than you like winning?
Are you an independent thinker who can cast a vision for the teams performance? Do you work well under pressure and like to handle many tasks at once? Do you persevere when faced with challenges? Do you want to work for leadership that will allow you to drive the company and get paid well into six figures based on your net contributions?
If this sounds exactly like you then please apply
Join the Paul Davis Team!
Operations Manager
$90,000-$110,000 per year!
The Operations Manager is responsible to coach all team members and recruit additional teammates and trade partners to sustain an already strong performance-based office. We are a full service $17M team growing 10% year over year. We handle mitigation, contents, laundry, and rebuild in-house.
Paul Davis Company Owned Stores offer excellent benefits to all full-time teammates
Medical, Dental, Vision & 401(k) benefits
Paid Holiday, Vacation & Sick Days
More technology than you can shake a stick at
Company Vehicle
Advancement Opportunities
Life Insurance
Paid maternity leave, paternity leave, adoption leaveEssential Duties/Responsibilities
Recruit and coach team members, promote teambuilding and engagement
Schedule and run effective meetings and weekly GS&Rs with direct report
Confidently discuss financial/operational details on a regular basis with finance personnel and department leads
Develop and execute plans to achieve production goals
High level of responsibility for company budget maintenance
Sustain cash flow, and maintain A/R to ensure gross margin
Review and discuss sales objectives and have input on new sales initiatives
Review job reports, WIP, and customer relations with AGM for backlog/contracts signed but jobs not started/flow of WIP/quality control/customer complaints
Attend company business development events
Review staffing and operational changes needed by departments for growth
Participate and lead in the recruitment, hiring, and onboarding process of A player
Responsible for coaching and developing A players with leadership development skills and position development skills
Responsible for maintaining participation on insurance carrier programsCompetency Knowledge, Skills and Abilities
Very proficient in Microsoft Office applications (Outlook, Word, Excel)
Knowledge operating systems; RMS, Xactimate, and Symbility
Restoration industry experience preferred
Knowledge and ability to read and write mitigation and reconstruction estimates
Knowledge of Reconstruction and Mitigation Project Management
Knowledge of business development
Customer Service Skills
Communication skills (verbal and written)
Coaching skills
Problem Solving skills
Situational Leadership skills
Ability to read, interpret, and manage financial statements
Ability to manage, lead, and coach a staff within an operation
Ability to work independently
Ability to work in a team environment and develop staff
Ability to coordinate and manage jobs within the same time frames
Ability to promote and sell our company and service
Ability to pass maintain an acceptable background check and motor vehicle record check
Stress Management and Composure
Maintain a level of confidentiality
Other duties as assignedRequired Education and Experience
Bachelors Degree in Construction Management, Construction Engineering, Business Management or related field
Three plus years experience in a Management role
Three plus years experience in a Project Management and/or Estimator role
Experience with reading and interpreting financial statementsPreferred Education and Experience
Five to ten years experience in restoration or construction field
Sales experience
Leadership Development Trainings
IICRC certificationsPhysical Requirement
Must be able to stay in a stationary position up to 75% of the time
The person in this position needs to occasionally move about a customer job site (indoors and outdoors)
Occasionally ascends and descends a ladder to service customer sites
Constantly operates a computer and other office productivity machinery, such as a calculator, fax machine, copy machine, and computer printer.
Must be able to observe and perceive information on a computer and documents
Must be able to communicate and converse with customers over the phone and face to face
Occasionally will lift up to 50lbs
Ability to safely operate a company vehicleWork Environment
The employee will be working indoors and outdoors.
Travel
This position will require up to 25% local travel to jobs sites, trainings, and company events (as needed).
Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!
Reasonable Accommodation for Disability
Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.
Disclaimer
Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.