Systems Technician II

Job Description

Salary:

Innovative, Inc., a Microsoft, VMWare, HPE, and Cisco Premier Certified Partner, is looking for a Systems Technician II to join our fast-growing team in Hagerstown, MD. In this L2 Technician role, you will have access to a wide variety of challenging tickets across multiple technologies. You’ll have the opportunity to work directly with end users and business owners in the region as we help their businesses grow by leveraging technology.

This is your chance to work for a company that genuinely respects and values your expertise. You’ll experience an environment where your ideas are heard, your contributions are valued, and your growth is supported.

At Innovative, we operate on the Entrepreneurial Operating System (EOS). EOS is a system that organizes a company's human energy, including how we meet, solve problems, plan, prioritize, communicate, follow processes, lead, and manage. EOS helps ensure that roles and responsibilities are clearly defined, and that each team member is accountable for their goals.

Being a part of an EOS company, you’ll get a chance to enhance your professional skills in a structured and dynamic environment. Join a team committed to achieving our vision while fostering your personal and professional growth. As you excel in this position, you will have the opportunity to advance within the organization into a Team Lead or Manager level role. If you discover you have interests in other areas of the company, you will have the opportunity to pursue those interests as well.

Some of the benefits to you:

Competitive compensation

An Innovative Bonus Structure

A great benefits package that includes medical, dental, vision, 401k with employer matching, Short Term Disability, Long Term Disability and Life Insurance

Fantastic work culture based on well-established core values

Training opportunities (virtual, classroom, in-house led). Exam reimbursement.

Cost discount on all hardware and software for personal (household) use and access to used commercial-grade equipment (servers, switches, SAN, etc.)

Advancement opportunities

Work from home flexibility for applicable roles/tasks

We want to hear from you if you have:

Experience building PCs

1-3+ years of Help Desk/System Admin experience

MCP

Familiarity with time logging/tracking

It would be a definite plus to have:

A+, Net+, CCNA, MCSA, MCSE

Experience supporting Small Business network infrastructure

Cisco/Avaya or other telephony experience

You do not want to miss out on this amazing opportunity!

About the Company: Innovative, Inc. offers managed and co-managed services for IT, voice, and print/copy infrastructure for small to mid-sized businesses. Headquartered in Hagerstown, Maryland, with a secondary location in Washington, DC, Innovative employs nearly 50 technology professionals and serves business clients in the I-70, I-270 and I-81 corridors from Chambersburg, PA, to Winchester, VA, and Washington, DC.

**IMPORTANT: A 10-question screening questionnaire is associated with this job posting. Please make sure to complete this in its entirety in order to be considered for the position**

All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.