Collections Specialist

Job Description

We are looking for a Collections Specialist to join our team! You will be responsible for securing billing payments from your customers.

Responsibilities:

Find and inform customers about unpaid accounts

Receive and post payment to customer's account

Advise and follow-up with customers on unpaid accounts

Initiate repossession proceedings or disconnect service

Keep records and status of customer's account

Qualifications:

Previous experience in billing, customer service, or other related fields

Ability to build rapport with clients

Excellent written and verbal communication skills

Ability to prioritize and multitask