AUTOMOBILE DEALERSHIP SERVICE ADVISOR
Description:
Job Description
Automotive Service Advisor/Writer Qualifications:
Strong work ethic and attendance
Ability to work efficiently and effectively, with a sense of urgency.
Ability to make every customer feel as they are the most important customer of the day
Strong communication skills
Attention to detail
Automotive Service Advisor/Writer Responsibilities:
Provide quality customer service, consistently achieving excellent CSI scores.
Serve as communicator between customer and technician. Ensure complete understanding in regards to the services rendered.
Continue to keep customer informed with necessary information based on service.
Accurately verify warranty and service contracts.
Prepare and process Repair Orders accurately, including all costs, deductibles, and descriptions of symptoms, etc.
Advise customers on additional needed services, explain all benefits
Effectively work with technicians who perform all automotive mechanical services
Automotive Service Advisor/Writer Preferred Skills and Experience:
Previous Automotive Service Advisor experience, 1 year minimum
Proven track record of above average Sales and CSI scores
Automotive Service Advisor/Writer Benefits:
Medical & Dental & Vision - after 90 days
AFLAC - after 90 days
401k - after 1 year
vacation time after 1 year
Job Type: Full-time