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Service Technician (2nd Shift)

Company:
Lucid Motors
Location:
Tysons, VA, 22102
Posted:
April 07, 2024
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Description:

The Service Technician position requires an experienced professional with a proven background in diagnosis, maintenance, and repair of Battery Electric Vehicles (BEVs). You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. Lucid Motors is hiring Service Technicians for the 2nd shift (2:00p-12:00a after training) and the day shift (normal business hours operate 7:00a-7:00p).

Responsibilities:

Confidently repair electro-mechanical issues and perform diagnostics.

Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, repair procedures, etc.

Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems.

Ability to problem-solve both Technical and Process-flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories.

Follow correct repair order documentation procedures, i.e. The Three C's.

Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions.

Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.

Demonstrate attention to detail and passion for creating positive client experiences.

Ability to work remotely and support mobile service team as needed.

Other duties as assigned.

Qualifications:

4+ years of experience as a Service Technician or Diagnosis Technician.

High School Diploma or GED (Required).

ASE Certifications.

Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains.

Experience in luxury automobile repair environments.

Customer-facing experience exhibiting excellent written and verbal communication skills.

Proficient in Microsoft Office as well as learning proprietary DMS software.

Ability to communicate effectively both verbally and written with the Field Engineering Team pertaining to vehicle preliminary diagnosis.

EPA 609 Certification.

Willingness to complete Lucid-provided CPR training post-hire.

Valid driver's license with no suspensions within the past year.

Preferred Qualifications:

ASE Certified Master Technician.

Full-Time

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