NetSuite Admin

Position Overview:

The NetSuite Administrator will play an important foundational role in the implementation of new business processes that will be done through the NetSuite ecosystem. This position will be responsible for providing training and support for all NetSuite users, as well as other NetSuite administrative tasks.

Responsibilities:

Tier 1 technical support for NetSuite end users

Monitor system for alerts and errors

Ability to submit electronic tickets to product support teams, and track to completion

Develop and maintain training material

Onboard users and train on NetSuite

Administer NetSuite - add new users, add fields, create new workflow rules, security profiles, roles

Help develop innovative engagement methods to help ensure NetSuite "best practices"

Document customizations made in NetSuite

Help manage 3rd party Integrations to NetSuite

Communicate effectively with cross-functional team members and clients

Other duties as assigned

Qualifications:

Bachelor’s degree or similar equivalent experience

NetSuite end user and/or support experience

Boomi admin experience desired

Database admin experience desired

Technical documentation experience

Technical certifications relevant to the role desired

Interpersonal Communications - the ability to effectively engage and communicate with non-technical staff on the execution of solutions to various needs.

Have participated in cross-functional teams that address strategic business issues involving CRM, Customer Service/Support operations

Preferred Skills:

Proficient in Google Workspace and Microsoft Office

Strong attention to detail, a positive attitude, and a team player

Ability to operate within a fast-paced environment

Excellent written, verbal and interpersonal communication skills

Advanced Excel skills (Macro, Pivot Tables, VLOOKUP’s)

Database report writing/dashboarding experience