Clinical Behavioral Health Program Manager

Job Description

This is a Hybrid position.

POSITION SUMMARY:

This position will represent ABH® and its services in a positive and professional manner and adhere to ABH®’s best practices, guidelines, policies and procedures as established, promoting ABH® as a leader in behavioral healthcare in all interactions and work.

DUTIES AND RESPONSIBILITIES:

Overall responsibility for the implementation of SAFE Family Recovery in the region;

Supervising Recovery Support Specialists and MDFR Specialists;

Monitoring staff completion of training and quality assurance activities;

Submitting data and reports to DCF as required by contract;

Writing reports for programs and DCF as required by contract;

Attendance at client case consultation and service planning meetings as requested;

Serving as the local program point of contact for DCF, other community providers, and the juvenile courts.

SUPERVISORY DUTIES AND RESPONSIBLITIES:

Responsible for the supervision/management of staff assigned. This includes; but is not limited to establishing and maintaining a working environment conducive to positive morale and teamwork; recruit and hire qualified employees; provide orientation and on-the-job training for staff. Establish short and long term goals that are both measurable and obtainable to meet contract requirements and ensure that these expectations are clearly communicated and understood by all direct and indirect reports. Review and approve all applicable timesheets. Oversee the daily responsibilities of direct reports to ensure that ABH® policies and procedures are being followed and the program/department goals are being met. Provide year-round feedback to employees, counseling, coaching, and training resources and support as necessary. Refer performance concerns/issues to next level Managers & Human Resources Department for advice, next steps and appropriate action. Complete timely staff performance evaluations outlining clearly defining goals/expectations, secure applicable signatures/approvals and process paperwork.

EDUCATION AND EXPERIENCE REQUIREMENTS:

Master’s degree required.

Fully Licensed or Affiliate Licensure in social work, marriage and family, professional counseling, or similar field required;

Preferred considerable experience working in the adult substance use field serving families involved with child protective services.;

Achieve and maintain supervisor certification in MDFR, Recovery Support Services, and SBIRT;

Participate in ongoing quality assurance activities after certification;

Compliance with current State of Connecticut and federal health and vaccine requirements;

Attends annual Conflict of Interest training.

KNOWLEDGE/SKILLS/ABILITIES:

Demonstrated ability to supervise staff for effective and efficient service delivery;

Demonstrated leadership, organization and planning skills;

Must have valid Connecticut driver’s license, reliable transportation and carry insurance coverage of $100,000/$300,000/$100,000;

Must be willing to provide community-based services with regional travel;

Must be willing to respond to company cell phone during regular work hours and potentially provide after-hours cell phone coverage;

Strong attention to detail; ability to work on multiple tasks and meet deadlines;

Excellent PC skills with demonstrated experience using Microsoft Office Package (MS Word, Excel, Power Point, Access, Outlook); internet;

Strong written and verbal communication skills required.