Service Desk Engineer

Location: Greater Noida

Exp: 3 - 6 yrs

*Immediate Joiner Preferred*

Job Description

Excellent Communication skills.

Handle inbound/outbound calls.

Provide Level 1/2 support to the client.

Identify issues and escalate issues when necessary.

Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat

Escalate user issues to appropriate resources when necessary.

Perform software, hardware, and basic network troubleshooting.

Clearly document user issues and troubleshooting steps.

Maintain technical documentation.

Interested candidates can send their resumes at for immediate consideration along with below details:

Exp-

Notice Period-

CTC-

ECTC-

Current Location-

Open for Greater Noida-