Calling Associate - International Voice Process

Calling Associate- US Healthcare Data

We provide virtual business process services to various types of overseas clients and this position is to be part of the team which provides Healthcare Industry Data Collection and Research support to a US Based company that provides healthcare commercial intelligence.

RESPONSIBILITIES

Communicating (outbound phone calls) directly with the healthcare providers to verify and confirm executive contacts and titles.

Updating the C-Level executive data in the directories of a US-based healthcare data company

Confirming over the phone to verify that the names and designations are spelt correctly.

Entering all changes and new information into the databases in the specified format.

Communicating regularly with team leader/management/team members regarding the status of projects and work assignments.

QUALIFICATIONS AND EXPERIENCE

A passionate individual with a range of 3-8 years of experience in calling roles

Maintaining high productivity with high quality

Excellent oral and written communication skills

Knowledge of Microsoft Office and other applications

Bachelor's Degree in Finance/commerce, MBA, CFA, or any other Post-Grad Degree

SKILLS

Ability to handle conversations with U.S.-based healthcare facilities

Handling International Outbound calls

Active Listener and strong understanding of U.S accent

Ability to work in both team and individual environments.

Strong attention to detail.

Excellent interpersonal and communication skills

Should be willing to work in US Shift.

LOCATION: Hyderabad, India

TIMINGS: IST 5.30 PM to 2.30 AM

SALARY RANGE: Best in Industry

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