IT Helpdesk Specialist - 1st shift

1st Shift position

W2 Candidates ONLY Please We Cannot Use Corp to Corp C2C

Hybrid position (2 days/week On-Site) Chesterfield, Missouri area

Long Term W2 Contract to Hire (12+ months) with benefits

Rate: $23-25/hr. W2 with benefits/PTO

Technical Helpdesk Specialist - Tier 1

Required:

2-5 years of Helpdesk/desktop support experience

Good knowledge of supporting Windows desktop environment and MACs

Knowledge of Windows Server environment administration (AD, Exchange)

Proven understanding of a wide range of end user computing technical requirements, hardware knowledge and troubleshooting, as well as proven ability in handling project related tasks

Ability to work efficiently as part of a team environment

Ability to work well independently and be proactive with task and time management

Ability to diagnose software and hardware problems

Effective oral and written communication skills

Effectively manage relationships with all levels of internal stakeholders

Experience

A+, Network & Microsoft Certified Desktop Support Technician preferred

Proficient with Windows desktop environment (Win 10 & Microsoft Office) and MACs

Proficient with:

Basic TCP/IP networking

VoIP Telephony

Windows Terminal Server end user support

Mobile device support - Blackberry & iPhone

Printer technologies

Video conference & meeting room technology

Dell workstation hardware

Excellent communication & organizational skills

Strong telephone and customer service skills

Strong analytical and problem-solving skills.

Availability to work overtime, as required