Assistant General Manager

Come Join Our Fine Fettle Family in Bristol!

Introducing Fine Fettle's newest destination in Bristol, Connecticut, located at 1214 Farmington Ave. Our Bristol location is poised to become the go-to dispensary for cannabis enthusiasts and patients in the area. This hybrid dispensary serves both medical patients and recreational customers.

Conveniently situated in the heart of Bristol's retail hub, you can find us in the former Goodwill space, right next to Bank of America and Crazy Bruce's Liquor Store, within the bustling Shoprite plaza. This strategic placement ensures that you can easily access our dispensary while running errands or shopping for groceries. Our spacious and inviting store offers a wide array of top-quality cannabis products, from flower to edibles, concentrates, and more. Our knowledgeable and friendly staff are ready to provide expert guidance, whether you're a seasoned connoisseur or new to the world of cannabis.

At Fine Fettle, we are committed to delivering a premium cannabis experience. We source our products responsibly, prioritize quality, and offer a diverse range of options to cater to your unique preferences and needs. Plus, our commitment to customer service ensures that you have a positive and informative visit every time you step through our doors.

We are excited to be part of the Bristol community and look forward to serving the needs of both local residents and visitors alike. Come explore our Bristol dispensary and discover why Fine Fettle is your trusted destination for all things cannabis.

About the Company:

Fine Fettle is a multi-state cannabis company with operations across Connecticut, Massachusetts, and Rhode Island and plans for future expansion into Georgia and beyond. We are dedicated to providing customized service and a superior customer experience. We believe that we can truly make a difference in the lives of our customers, utilizing our expertise to educate them about the plant and provide them with the right products to enhance their health and wellbeing.

About the Role:

Fine Fettle is seeking an Assistant General Manager (AGM) for our dispensary to assist the General Manager (GM) in managing and running store operations. The AGM manages the various teams within the store in order to ensure efficient and accurate operations. AGM duties include supporting the GM with scheduling workflow, training store employees, improving store culture, and achieving the store’s highest priority goals.

The ideal person for this role has experience managing teams and operations in fast-paced retail environments. Success in this role requires a combination of leadership and management skills, able to eagerly participate in day-to-day work alongside staff without losing sight of the store’s most important goals. The most effective candidates in this role will be able to identify faults in store operations through operational and data analysis, and to effectuate change for continuous process improvement.

What You’ll Do:

Assist GM to ensure that store operations are running smoothly and highest level store goals are being achieved

Manage team leads across the dispensary, including leadership in back-of-house, front-of-house, and sales floor

Ensure in coordination with Purchasing team that inventory purchasing and management in the store is being run efficiently and effectively

Oversee store activities to foster a strong culture and sustain a high level of team morale

Coordinate with GM to ensure that goals and key projects are achieved within budgetary constraints

Recruit and train store employees

Responsible in coordination with GM for the development of store staff, administrating performance evaluations and periodic reviews, authorizing promotions, and terminating employees as needed

Evaluate KPIs and store data to identify areas of improvement and accordingly effectuate changes to operations

Identify infrastructure, technical, or equipment repair needs in store on a regular basis

Develop in coordination with GM the store’s strategic goals that drive high-level business outcomes, and ensure that operational activities are designed to further them

Delegate work to employees and manage in order to ensure it is being executed in an effective and timely manner

Skills/Qualifications:

High school diploma

3-5 years background in retail or business management

Experience leading and managing diverse customer-facing teams

Cannabis market experience preferred but not required

Strong leadership skills

Ability to manage effectively and foster self-managing teams

Ability to give and receive feedback

Ability to act quickly and effectively to resolve issues

Excellent problem-solving skills

Strong interpersonal skills

Strong organizational skills

Customer service skills

Strong planning skills

Project management ability

Strong verbal and written communication skills

High attention to detail

Strong data analysis skills

Ability to coach employees to enable work improvement and professional development

Working Conditions/Physical Demands:

Normal office/retail environment

May be exposed to extreme temperatures

Must be able to sit/stand for long periods of time

Must be able to lift 50 lbs without assistance

Frequent bending and moving from sitting to standing and reverse

Americans With Disabilities Statement:

Must be able to perform all essential functions of this position with reasonable accommodation. If you need accommodation during the application and/or hiring process, please reach out to our HR representative.

EEO Statement:

We are an Equal Opportunity Employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veterans’ status, and will not be discriminated against on the basis of disability or any other applicable legally protected characteristic.