Shipper/Receiver

Why join Husqvarna?

We are one of the world’s oldest startups, passionate about our work, proud of our history and curious about the future. We look for opportunities to grow by stepping out of our comfort zone and are committed to finding sustainable solutions for the future. We have built an environment that encourages close teamwork and support for one another. Check us out at

This person is responsible for supporting the Service Center Manager by providing hands-on support in inventory and administration of equipment repairs for both our external and internal customers. This position helps ensure our competitive advantage and is critical to the company by providing the highest level of customer service to ensure smooth and efficient flow of customer repairs.

RESPONSIBILITIES

Warehouse

Assist with documentation for receipt of equipment in the Service Center

Handle in-person inquiries from customers as needed

Assist with regular maintenance of the Service Center to provide a clean, orderly and safe work environment

May be responsible for creating and completing sales order/invoicing process as needed

Handle shipping & receiving with FedEx/UPS/Freight

Operating forklift to load and unload carriers

Organize and clean warehouse as needed

Inventory duties to include cycle counting, stocking inventory, and pulling, packing and shipping orders

Responsible for assisting with the physical unloading and moving of equipment to and frocustomer

Administrative Support

Responsible for determining inventory needs and processing replenishment orders for each service center daily

Answer and respond to customer and sales phone calls regarding repair status and service of equipment as needed

Handles Credit Card processing for customers as needed

Responsible for writing sales orders for repairs

Provides Customer Service support by phone periodically

Processes quotes for repairs, provides quote to customer and follows up on approvals and escalates to sales team as needed

Enters and processes ROs for inventory replenishment at each service center

Process adjustments to correct inventory and other transactions

CRITICAL FUNCTIONAL SKILLS & KNOWLEDGE

Working knowledge of ERP systems (AS400, PRMS, JDE preferred), Excel and Word

Basic product knowledge

Strong knowledge of repair process procedures

Basic knowledge of inventory processes

Forklift certification

EDUCATION & EXPERIENCE

At least 1 year previous experience working within a customer service role and previous experience with inventory

High School degree or equivalent required

We offer:

Competitive base salary and commission

STD / LTD

Life Insurance

RRSP / DPSP

Benefits package including medical, dental and vision (Canada Life)

Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law

Last date to apply:We are continuously accepting applications

R-9803