Office Administrator

Job Description

TRINITY REHAB OFFICE ADMINISTRATOR POSITION:

Trinity Rehab is looking for a self motivated, enthusiastic individual who is searching for a rewarding role and excited to join a team dedicated to helping people! We are an outpatient physical therapy provider passionate about providing the best patient care and experience possible to help patients regain their quality of life.

The Office Administrator works closely with the Clinic Director to provide a positive experience for all patients and is responsible for setting the tone of the experience. The Office Administrator is the first impression of the clinic, introducing the patient to Trinity Rehab, our staff and services. This role is an integral part of our rehab team and works in conjunction with the Director to maintain efficient operations of the Clinic and ensure proper communication throughout the team. The OA also assists the Clinic Director to maintain clinic and patient compliance, including insurance benefit verification, collecting patient payments, and communicating with physician offices for required patient documentation.

Basic Function: The Office Administrator is responsible for a variety of tasks including providing a welcoming atmosphere; answering phones; greeting, assisting, and scheduling patients; collecting patient payments; data entry and administrative documentation.

General Expectations: The ideal candidate possesses the following characteristics:

Positive, upbeat attitude with solution-oriented mindset

Enjoys patient interaction

Team Player

Fluidity, Flexibility, Adaptability

Motivated self starter

Organized and efficient

Enjoys working in a fast paced, dynamic environment

Comfortable with handling multiple competing priorities and tasks

Professionalism with Staff and Patients

Responsiveness to incoming calls and emails from Billing, Director, Leadership

Knowledge of Health Insurance

Deductibles and copays

Benefits and authorizations

Administrative Responsibilities:

Answering phones and scheduling appointments

Verifying insurance benefits

Ensuring compliance with patient prescriptions, plans of care, and letters of medical necessity

Obtaining insurance authorization including completing and submitting authorization form, performing follow-up

Assisting Billing Department with deposits, insurance corrections, medical records requests, patient payment consolidation

Administrative documentation and data entry for new patients, patient compliance, and outstanding patient payments

If this sounds like an exciting, rewarding opportunity we would love to hear from you!

Job Type: Full-time

Pay: From $18 to $20 an hour based on experience

Benefits:

401(k) matching

Dental insurance

Health insurance

Vision insurance

Life insurance

Paid time off

NJ accrued sick leave

6 Paid Holidays

Bonus Structure

Schedule:

Mon, Wed, Thu 8AM-6:30

Tue, Fri 8AM -12PM

EQUAL OPPORTUNITY EMPLOYER. Trinity rehab is an equal employment opportunity employer. The company's policy is not to discriminate against any applicant or employee based on race, color, religion, national origin, gender, age, sexual orientation, gender identity or expression, marital status, mental or physical disability, and genetic information, or any other basis protected by applicable law. The company also prohibits harassment of applicants or employees based on any of these protected categories.